{"id":15027,"date":"2021-02-17T00:00:00","date_gmt":"2021-02-17T00:00:00","guid":{"rendered":"https:\/\/www.mailgun.com\/blog\/engagement-par-email-en-2021-principaux-enseignements\/"},"modified":"2026-09-15T16:27:28","modified_gmt":"2026-09-15T16:27:28","slug":"engagement-par-email-en-2021-principaux-enseignements","status":"publish","type":"blog","link":"https:\/\/www.mailgun.com\/fr\/blog\/email\/engagement-par-email-en-2021-principaux-enseignements\/","title":{"rendered":"Le chemin vers l&rsquo;engagement par email en 2021 : principaux enseignements"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">You spend hours working on a great Valentine\u2019s Day campaign, carefully applying some of the things that worked best last year, only to send it and see that what was a hit in 2020 is just not cutting it in 2021. Ever been there?<\/p>\n\n<p class=\"wp-block-paragraph\">Consumers\u2019 needs and habits are constantly evolving \u2013 this year, probably more than ever \u2013 and keeping up with <b>email engagement trends<\/b> can sometimes feel\u2026<i>exhausting<\/i>, but there are ways to gain insight and strategic inspiration. Of course, what <i>better<\/i> way is there to do that than by directly surveying email users around the world? By knowing their trends and preferences, you\u2019ll be able to provide what users need and want most in 2021 and beyond.<\/p>\n\n<p class=\"wp-block-paragraph\">At Mailjet by Pathwire, we\u2019ve done just that. Last December, we surveyed 2000 email users to learn how they interact with email and what they value in brand communications. In this post, we\u2019ll focus on the <b>most important email engagement takeaways for 2021<\/b> and how you can optimize your email program to its fullest potential, but you can <a href=\"https:\/\/www.pathwire.com\/research\/email-engagement-2021\" target=\"_tabs\" rel=\"noopener noreferrer\"><u>download our email engagement report here<\/u><\/a> to read our full findings.<\/p>\n\n<p class=\"wp-block-paragraph\">Ready? Let\u2019s dive in.<\/p>\n\r\n    <nav data-content-type=\"longform\" class=\"toc-block longform-spacings px-5 py-6 px-md-6 px-lg-7 py-md-7 bg-light fs-sm rounded-lg\" aria-labelledby=\"toc-title-2863\"><p class=\"h5 m-0\" id=\"toc-title-2863\">Table des mati\u00e8res<\/p><div class=\"d-flex mt-3\"><div class=\"w-auto fw-bold text-accent d-flex me-2\">01<\/div><div class=\"d-flex flex-column\"><a class=\"fw-bold scrollme link-body-color text-accent\" href=\"#the-basics-of-how-people-interact-with-personal-email-mailboxes\">The basics of how people interact with personal email mailboxes<\/a><a class=\"scrollme link-body-color\" href=\"#how-many-email-addresses-do-people-have\">How many email addresses do people have?<\/a><a class=\"scrollme link-body-color\" href=\"#what-are-users-favorite-email-clients-and-apps\">What are users\u2019 favorite email clients and apps?<\/a><a class=\"scrollme link-body-color\" href=\"#how-many-times-do-people-check-their-mailbox\">How many times do people check their mailbox?<\/a><a class=\"scrollme link-body-color\" href=\"#when-do-people-check-their-inbox\">When do people check their inbox?<\/a><\/div><\/div><div class=\"d-flex mt-3\"><div class=\"w-auto fw-bold text-accent d-flex me-2\">02<\/div><div class=\"d-flex flex-column\"><a class=\"fw-bold scrollme link-body-color text-accent\" href=\"#insights-to-optimize-your-brands-email-strategy\">Insights to optimize your brand\u2019s email strategy<\/a><a class=\"scrollme link-body-color\" href=\"#why-do-people-sign-up-to-receive-emails-from-brands\">Why do people sign up to receive emails from brands?<\/a><a class=\"scrollme link-body-color\" href=\"#what-gets-emails-opened-and-read\">What gets emails opened and read?<\/a><a class=\"scrollme link-body-color\" href=\"#what-are-the-most-effective-campaigns\">What are the most effective campaigns?<\/a><a class=\"scrollme link-body-color\" href=\"#when-do-people-prefer-sms\">When do people prefer SMS?<\/a><\/div><\/div><div class=\"d-flex mt-3\"><div class=\"w-auto fw-bold text-accent d-flex me-2\">03<\/div><div class=\"d-flex flex-column\"><a class=\"fw-bold scrollme link-body-color text-accent\" href=\"#what-does-this-all-mean-for-your-email-strategy\">What does this all mean for your email strategy?<\/a><\/div><\/div><div class=\"d-flex mt-3\"><div class=\"w-auto fw-bold text-accent d-flex me-2\">04<\/div><div class=\"d-flex flex-column\"><a class=\"fw-bold scrollme link-body-color text-accent\" href=\"#wrapping-up\">Wrapping up<\/a><\/div><\/div><\/nav>\n<h2 class=\"wp-block-heading\">The basics of how people interact with personal email mailboxes<\/h2>\n\n<p class=\"wp-block-paragraph\">Email engagement is a big topic, and the question of \u201chow do people interact with their emails?\u201d can\u2019t be answered in one or two neat lines. In our survey, we stayed aware of this and opted to break this question down into smaller questions to learn what users\u2019 email experiences look like.\u00a0<\/p>\n\n<h3 class=\"wp-block-heading\">How many email addresses do people have?<\/h3>\n\n<p class=\"wp-block-paragraph\">First things first. When we\u2019re talking about \u201cpersonal email addresses\u201d, how many are we talking about?<\/p>\n\n<p class=\"wp-block-paragraph\">For most people, the answer to this question isn\u2019t \u201cone.\u201d Our survey found that<b> 72.4%<\/b> of respondents <b>have at least two email addresses<\/b>, and <b>31.7%<\/b> have <b>dedicated email addresses<\/b> for promotions. Research data shows that most people have between two and three, which could mean someone could have one or two personal addresses, and an additional one for promotions, discounts, and other general B2C emails.\u00a0<\/p>\n<div class=\"chart longform-spacings d-flex flex-column gap-3\">\r\n    <div class=\"rounded-lg bg-light-subtle position-relative py-5 py-md-6 py-lg-7 px-3 px-md-4\">\r\n\r\n                    <p class=\"mb-4 fs-sm fw-bold text-accent text-center\">\r\n                Global- Respondents from United States, United Kingdom, France, Spain, and Germany            <\/p>\r\n        \r\n                                <div class=\"d-flex gap-4 flex-column\">\r\n                <div class=\"auto-chart\"  data-chart-type=\"bar\" data-chart-percentage=\"true\" data-chart-track=\"true\" data-chart-max=\"50\" data-chart-color=\"#1e73be\" data-chart-values=\"[&quot;27.6&quot;,&quot;43.1&quot;,&quot;19.5&quot;,&quot;4.9&quot;,&quot;5&quot;]\" data-chart-colors=\"[&quot;#FFBE3C&quot;,&quot;#FFBE3C&quot;,&quot;#FFBE3C&quot;,&quot;#FFBE3C&quot;,&quot;#FFBE3C&quot;]\" data-chart-titles=\"[&quot;1&quot;,&quot;2&quot;,&quot;3&quot;,&quot;4&quot;,&quot;5 or more&quot;]\" data-chart-series=\"[]\"><\/div>\r\n\r\n                            <\/div>\r\n            \r\n        \r\n        \r\n    <\/div>\r\n    <\/div>\n<h3 class=\"wp-block-heading\">What are users\u2019 favorite email clients and apps?<\/h3>\n\n<p class=\"wp-block-paragraph\">Gmail or Outlook? Apple Mail or desktop browsers? As most email designers know, these are not just random questions \u2013 the answers to these can significantly impact their email development process.<\/p>\n\n<p class=\"wp-block-paragraph\">These results were not unexpected: the biggest email clients still reign supreme. <b>65.3% of respondents use Gmail, <\/b>making it the most-used email client overall. In the United States, <b>Yahoo!<\/b> was the most popular second-choice email client, and in Europe, <b>Outlook<\/b> took the number-two spot. When it came to checking email, mobile apps and devices were still the most popular ways to view messages.<\/p>\n\n<h3 class=\"wp-block-heading\">How many times do people check their mailbox?<\/h3>\n\n<p class=\"wp-block-paragraph\">How many times per day do you check your own email? Even if you\u2019re more focused on email sending than receiving, we\u2019re guessing you click-through to your inbox at least a few times a day. And you wouldn\u2019t be alone.\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">According to our survey, <b>63% of users check their email more than once a day<\/b>, and up to 25% do it more than five times a day. Even the spam folder, which one might think could be easily forgotten, gets some frequent attention \u2013 <b>67.5% of users check the spam folder at least once a week<\/b>, and nearly 40% check it every day.<\/p>\n\n<p class=\"wp-block-paragraph\">Over the last few years, senders have been increasingly concerned by Gmail tabs, and avoiding the Promotions tab has become one of their number one goals. However, <b>our study found that nearly half of Gmail users don\u2019t have the tabs feature active on their accounts<\/b>. Of those that do, 79.7% check the Promotions tab at least once a week, and 51% do it every day.<\/p>\n\n<h3 class=\"wp-block-heading\">When do people check their inbox?<\/h3>\n\n<p class=\"wp-block-paragraph\">When it comes to the <i>times <\/i>people check their email, the findings aren\u2019t very surprising. <b>Most people check their emails at different times throughout the day<\/b>, which means there\u2019s really not one right time to send your campaigns. <a href=\"https:\/\/www.mailgun.com\/fr\/blog\/email\/meilleur-moment-envoyer-emails-code\/\" target=\"_tabs\" rel=\"noopener noreferrer\"><u>Our further 2020 research<\/u><\/a> showed that 15:00 UTC drove the highest engagement rates (opens and clicks), which translates to 11:00 AM American CST and 3:00 PM English GMT, among others. You can see users\u2019 email-checking habits in our chart below.<\/p>\n<div class=\"chart longform-spacings d-flex flex-column gap-3\">\r\n    <div class=\"rounded-lg bg-light-subtle position-relative py-5 py-md-6 py-lg-7 px-3 px-md-4\">\r\n\r\n                    <p class=\"mb-4 fs-sm fw-bold text-accent text-center\">\r\n                Global- Respondents from United States, United Kingdom, France, Spain, and Germany            <\/p>\r\n        \r\n                                <div class=\"d-flex gap-4 flex-column\">\r\n                <div class=\"auto-chart\"  data-chart-type=\"bar\" data-chart-percentage=\"true\" data-chart-track=\"true\" data-chart-max=\"50\" data-chart-color=\"#1e73be\" data-chart-values=\"[&quot;27.2&quot;,&quot;42.5&quot;,&quot;31.1&quot;,&quot;32.3&quot;,&quot;34.3&quot;,&quot;19.4&quot;]\" data-chart-colors=\"[&quot;#FFBE3C&quot;,&quot;#FFBE3C&quot;,&quot;#FFBE3C&quot;,&quot;#FFBE3C&quot;,&quot;#FFBE3C&quot;,&quot;#FFBE3C&quot;]\" data-chart-titles=\"[&quot;When I wake up&quot;,&quot;In the morning&quot;,&quot;Around lunchtime&quot;,&quot;In the afternoon&quot;,&quot;In the evening&quot;,&quot;Before I go to bed&quot;]\" data-chart-series=\"[]\"><\/div>\r\n\r\n                            <\/div>\r\n            \r\n        \r\n        \r\n    <\/div>\r\n    <\/div>\n<p class=\"wp-block-paragraph\">So, now that you know how people interact with their emails, how do you get them opened?<\/p>\n\n<h2 class=\"wp-block-heading\">Insights to optimize your brand\u2019s email strategy<\/h2>\n\n<p class=\"wp-block-paragraph\">Our research shows that nearly 20% of Americans receive 50 or more emails per day. With inboxes being so cluttered, how do you get people to sign up to your email lists, open your emails, and convert? There are a few concepts to keep in mind.<\/p>\n\n<h3 class=\"wp-block-heading\">Why do people sign up to receive emails from brands?<\/h3>\n\n<p class=\"wp-block-paragraph\">People want to hear from brands. Trust us \u2013 they told us!<\/p>\n\n<p class=\"wp-block-paragraph\">In fact, our research found that <b>78.5% of people want to hear from their favorite brands at least once a week<\/b>, while more than half would like even more frequent interactions. Email continues to be one of the preferred communications channels, alongside a brand\u2019s website and its social media channels, so understanding what drives subscribes and unsubscribes is key to providing customers with the messages they seek.<\/p>\n\n<p class=\"wp-block-paragraph\">Unsurprisingly, <b>discounts and promo codes are a big incentive for joining a brand\u2019s email list. <\/b>Over 50% of users subscribe for regular or one-off discounts, and deals and special offers are the most valuable elements in brand emails.\u00a0<\/p>\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" class=\"wp-image-4258\" width=\"1139\" height=\"429\" src=\"https:\/\/www.mailgun.com\/wp-content\/uploads\/2025\/07\/Screen_Shot_2021-03-16_at_11.27.46_AM.png\" alt=\"Top five things that people value in brand emails\" srcset=\"https:\/\/www.mailgun.com\/wp-content\/uploads\/2025\/07\/Screen_Shot_2021-03-16_at_11.27.46_AM.png 1139w, https:\/\/www.mailgun.com\/wp-content\/uploads\/2025\/07\/Screen_Shot_2021-03-16_at_11.27.46_AM-300x113.png 300w, https:\/\/www.mailgun.com\/wp-content\/uploads\/2025\/07\/Screen_Shot_2021-03-16_at_11.27.46_AM-768x289.png 768w, https:\/\/www.mailgun.com\/wp-content\/uploads\/2025\/07\/Screen_Shot_2021-03-16_at_11.27.46_AM-1024x386.png 1024w\" sizes=\"(max-width: 1139px) 100vw, 1139px\" \/><\/figure>\n\n<p class=\"wp-block-paragraph\">Additionally, users tend to be pretty free with their unsubscribes and spam complaints. 51.7% will unsubscribe from or mark as spam unsolicited emails, so brands need to be cautious of their email sending practices to maintain a healthy list of subscribers. Among the top reasons for unsubscribing are unrecognizable <b>sender names <\/b>and <b>irrelevant content<\/b>.<\/p>\n\n<h3 class=\"wp-block-heading\">What gets emails opened and read?<\/h3>\n\n<p class=\"wp-block-paragraph\"><b>Nearly 20% of Americans get more than 50 emails a day<\/b>, which means the competition in the inbox is fierce. Understanding how users look at their inbox and what motivates them to open messages is key from brands battling to get their customers\u2019 attention.<\/p>\n\n<p class=\"wp-block-paragraph\">Our research found that most users check their inboxes from top to bottom, and 88.7% of users say that recognizing the sender is important when it comes to deciding whether to open an email. Making sure that your audience remembers you is a big factor when it comes to engagement \u2013 you want them to be excited, not say, \u201coh, who?\u201d\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\"><b>Personalized content is another big plus for users when it comes to driving email opens.<\/b> 43.6% of users said a that a message that suggests that the email content is personalized to their interests is a \u201cvery important\u201d factor in determining whether to open it, more than discounts (38.4%) and time-sensitive offers (32.9%).<\/p>\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" class=\"wp-image-4259\" width=\"1146\" height=\"655\" src=\"https:\/\/www.mailgun.com\/wp-content\/uploads\/2025\/07\/Screen_Shot_2021-03-16_at_11.28.28_AM.png\" alt=\"The important aspects of email for customers graph\" srcset=\"https:\/\/www.mailgun.com\/wp-content\/uploads\/2025\/07\/Screen_Shot_2021-03-16_at_11.28.28_AM.png 1146w, https:\/\/www.mailgun.com\/wp-content\/uploads\/2025\/07\/Screen_Shot_2021-03-16_at_11.28.28_AM-300x171.png 300w, https:\/\/www.mailgun.com\/wp-content\/uploads\/2025\/07\/Screen_Shot_2021-03-16_at_11.28.28_AM-768x439.png 768w, https:\/\/www.mailgun.com\/wp-content\/uploads\/2025\/07\/Screen_Shot_2021-03-16_at_11.28.28_AM-1024x585.png 1024w\" sizes=\"(max-width: 1146px) 100vw, 1146px\" \/><\/figure>\n\n<h3 class=\"wp-block-heading\">What are the most effective campaigns?<\/h3>\n\n<p class=\"wp-block-paragraph\">Are you currently sending discount emails, birthday messages, personalized emails, or abandoned cart reminders? In our research, we asked users how they interacted these campaigns to understand their effectiveness. What do they do with them? Open and delete? Frantically click through to read more or use the promo code?<\/p>\n\n<p class=\"wp-block-paragraph\">Most people sign up for brand email lists to get deals and offers, so it\u2019s not shocking to see that<b> nearly 90% of users either save discount emails for later or click through immediately<\/b>, compared to 75% for personalized emails and 85% for birthday emails. Discounts get attention and, when these are really relevant, they\u2019re most likely to convert new users or sway existing users who are on the fence.<\/p>\n\n<h3 class=\"wp-block-heading\">When do people prefer SMS?<\/h3>\n\n<p class=\"wp-block-paragraph\">You may be wondering: Is email worth the effort for conversion? What about the rise of instant SMS and its increased capabilities? We also wondered, which is why we asked users whether they preferred SMS to email communications. You can see what they answered in the graph below.<\/p>\n<div class=\"chart longform-spacings d-flex flex-column gap-3\">\r\n    <div class=\"rounded-lg bg-light-subtle position-relative py-5 py-md-6 py-lg-7 px-3 px-md-4\">\r\n\r\n                    <p class=\"mb-4 fs-sm fw-bold text-accent text-center\">\r\n                Global- Respondents from United States, United Kingdom, France, Spain, and Germany            <\/p>\r\n        \r\n                                <div class=\"d-flex gap-4 flex-column\">\r\n                <div class=\"auto-chart\"  data-chart-type=\"bar\" data-chart-percentage=\"true\" data-chart-track=\"true\" data-chart-max=\"50\" data-chart-color=\"#1e73be\" data-chart-values=\"[&quot;48.2&quot;,&quot;36.9&quot;,&quot;27&quot;,&quot;18.3&quot;,&quot;8.9&quot;,&quot;0.4&quot;,&quot;25.6&quot;]\" data-chart-colors=\"[&quot;#FFBE3C&quot;,&quot;#FFBE3C&quot;,&quot;#FFBE3C&quot;,&quot;#FFBE3C&quot;,&quot;#FFBE3C&quot;,&quot;#FFBE3C&quot;,&quot;#FFBE3C&quot;]\" data-chart-titles=\"[&quot;Shipping and delivery notifications&quot;,&quot;Appointment reminders&quot;,&quot;Promotions and special deals&quot;,&quot;2FA, authentification or password resets&quot;,&quot;New articles or blog posts&quot;,&quot;Other&quot;,&quot;None of the above, I prefer email&quot;]\" data-chart-series=\"[]\"><\/div>\r\n\r\n                            <\/div>\r\n            \r\n        \r\n        \r\n    <\/div>\r\n    <\/div>\n<p class=\"wp-block-paragraph\">While SMS brand notifications are gaining ground, email remains the preferred communication for all tested types of notifications, including conversion-targeted content like blogs and promotions.<\/p>\n\n<p class=\"wp-block-paragraph\">For this reason, it\u2019s a good idea to <b>focus your conversion efforts on email <\/b>instead of text. Due to its wide adoption and preference, you\u2019re more likely to get new and repeat converts.<\/p>\n\n<h2 class=\"wp-block-heading\">What does this all mean for your email strategy?<\/h2>\n\n<p class=\"wp-block-paragraph\">OK, so that was all really insightful and interesting, but how can you apply it to your email strategy?<\/p>\n\n<p class=\"wp-block-paragraph\">Here\u2019s what you should keep in mind when sending emails this year:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><b>Make sure <\/b><a href=\"https:\/\/www.mailjet.com\/blog\/email-best-practices\/email-design-trends\/\" target=\"_tabs\" rel=\"noopener noreferrer\"><u><b>your emails look good<\/b><\/u><\/a><b> in all devices and email clients <\/b>to capture a wide range of email users. Gmail is the main email client, so make sure you understand <a href=\"https:\/\/www.mailgun.com\/fr\/blog\/deliverability\/delivrabilite-gmail\/\" target=\"_tabs\" rel=\"noopener noreferrer\"><u>what matters most when sending emails to Gmail users<\/u><\/a>.<\/li>\n\n\n\n<li>Most people check their emails at different times throughout the day, but there are some slight <b>differences depending on the country you&rsquo;re emailing<\/b>. <a href=\"https:\/\/www.pathwire.com\/research\/email-engagement-2021\" target=\"_tabs\" rel=\"noopener noreferrer\"><u>Download the full report<\/u><\/a> to check out what time works best for your target markets and adapt your strategy.<\/li>\n\n\n\n<li><b>Leverage tools like <\/b><a href=\"https:\/\/www.mailgun.com\/fr\/products\/send\/send-time-optimization\/\" target=\"_tabs\" rel=\"noopener noreferrer\"><u><b>Send Time Optimization<\/b><\/u><\/a><b> and Time Zone Optimization <\/b>to automatically find the ideal send time for each contact on your list and send your emails at the time that they are most likely to engage with it. That way, your email will be at the top of the inbox when users are most likely to interact with their emails.<\/li>\n\n\n\n<li>The Battle of the Inbox is a real thing and, with inboxes being so cluttered, being recognizable might help get your email spotted and opened. <b>Use a consistent and easy-to-identify From Name so that your contacts know it\u2019s you<\/b>.<\/li>\n\n\n\n<li><b>Real, impactful discounts can be a great incentive to drive email subscriptions.<\/b> These offers can \u201chook\u201d a large portion of new users who are signing up specifically for deals.<\/li>\n\n\n\n<li><b>Deliver <\/b><a href=\"https:\/\/www.mailjet.com\/blog\/product\/personalize-emails-with-mailjet\/\" target=\"_tabs\" rel=\"noopener noreferrer\"><u><b>relevant, personalized content<\/b><\/u><\/a><b> that will keep your users engaged and subscribed<\/b>. Discounts and offers might get your subscriptions, but content that is personalized to the customer\u2019s interests is what drives people to open emails. Leverage engagement and behavioral data to ensure your emails are relevant and valuable.<\/li>\n\n\n\n<li><b>Focus conversion efforts on email. <\/b>SMS is becoming more widespread, but email is still the preferred method of communication for conversion-based content. Give users a chance to share their preferred communications channel or pair up your shipment and delivery email notifications and appointment reminders with SMS to ensure these don\u2019t get missed and provide an even better customer experience.<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">Wrapping up<\/h2>\n\n<p class=\"wp-block-paragraph\">User research can provide excellent insights into what your target audience wants and how you can give it to them \u2013 no mess, no fuss, and with the prize of maximum customer interaction. The insights we\u2019ve shared were taken from our comprehensive research report \u2013 <a href=\"https:\/\/www.pathwire.com\/research\/email-engagement-2021\" target=\"_tabs\" rel=\"noopener noreferrer\"><u><b>you can download the full report here to see all of our findings<\/b><\/u><\/a> and let us guide you to the next new frontier of email engagement.\u00a0<\/p>\n\n<p class=\"wp-block-paragraph\">Optimizing your email strategy also depends on having the right email partner, and we here at Mailjet by Pathwire think we\u2019re a pretty great fit. At Pathwire, we know email is complicated, and we\u2019re focused on finding ways to make it less so. So don\u2019t worry \u2013 we\u2019ll take care of the hard problems, so you can go back to growing your business.\u00a0 For more on Pathwire and our mission, <a href=\"https:\/\/www.pathwire.com\/\" target=\"_tabs\" rel=\"noopener noreferrer\"><u>check out our website<\/u><\/a> and see what we\u2019re all about.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Besoin d&rsquo;un chemin vers un meilleur engagement par email ? Nous avons rassembl\u00e9 des enseignements fond\u00e9s sur nos recherches pour vous aider \u00e0 passer \u00e0 la vitesse sup\u00e9rieure. En savoir plus&#8230;<\/p>\n","protected":false},"author":27,"featured_media":4074,"menu_order":0,"template":"","meta":{"_acf_changed":false,"footnotes":""},"blog_category":[20],"class_list":["post-15027","blog","type-blog","status-publish","has-post-thumbnail","hentry","blog_category-email"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Le chemin vers l&#039;engagement par email en 2021 : principaux enseignements - Transactional Email API Service For Developers | Mailgun<\/title>\n<meta name=\"description\" content=\"Besoin d&#039;un chemin vers un meilleur engagement par email ? Nous avons des informations fond\u00e9es sur la recherche pour vous emmener au niveau sup\u00e9rieur. 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