{"id":23761,"date":"2019-07-16T00:00:00","date_gmt":"2019-07-16T00:00:00","guid":{"rendered":"https:\/\/www.mailgun.com\/blog\/digitalchalk-utilise-mailgun-pour-les-notifications-par-email-transactionnel\/"},"modified":"2026-09-16T11:46:48","modified_gmt":"2026-09-16T11:46:48","slug":"digitalchalk-utilise-mailgun-pour-les-notifications-par-email-transactionnel","status":"publish","type":"blog","link":"https:\/\/www.mailgun.com\/fr\/blog\/product\/digitalchalk-utilise-mailgun-pour-les-notifications-par-email-transactionnel\/","title":{"rendered":"DigitalChalk s&rsquo;appuie sur Mailgun pour ses notifications par email transactionnel"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><i>This post was written and contributed by Jon Wilkinson, Software Engineer at\u00a0<\/i><a href=\"http:\/\/www.digitalchalk.com\/\" target=\"_tabs\" rel=\"noopener noreferrer\"><i>DigitalChalk<\/i><\/a><i>.<\/i><\/p>\n\n<p class=\"wp-block-paragraph\">If you\u2019ve ever taken a course online you\u2019ve used a Learning Management System (LMS). DigitalChalk is an industry leading, multi-tenant Learning Management System serving two types of customers: corporate customers who deliver training to employees, and e-commerce customers who sell their own courses online.<\/p>\n\n<p class=\"wp-block-paragraph\">A typical DigitalChalk customer can create events that generate email notifications such as receipt emails, user creation emails, course registration emails, course completion emails, password change emails, and many others. DigitalChalk has thousands of customers who in turn have hundreds (or thousands) of students that all receive emails in response to these various events. In short, DigitalChalk sends a lot of emails on behalf of customers.<\/p>\n\r\n    <nav data-content-type=\"longform\" class=\"toc-block longform-spacings px-5 py-6 px-md-6 px-lg-7 py-md-7 bg-light fs-sm rounded-lg\" aria-labelledby=\"toc-title-7344\"><p class=\"h5 m-0\" id=\"toc-title-7344\">Table des mati\u00e8res<\/p><div class=\"d-flex mt-3\"><div class=\"w-auto fw-bold text-accent d-flex me-2\">01<\/div><div class=\"d-flex flex-column\"><a class=\"fw-bold scrollme link-body-color text-accent\" href=\"#mailgun-integration\">Mailgun Integration<\/a><\/div><\/div><div class=\"d-flex mt-3\"><div class=\"w-auto fw-bold text-accent d-flex me-2\">02<\/div><div class=\"d-flex flex-column\"><a class=\"fw-bold scrollme link-body-color text-accent\" href=\"#nuts-and-bolts\">Nuts and Bolts<\/a><\/div><\/div><div class=\"d-flex mt-3\"><div class=\"w-auto fw-bold text-accent d-flex me-2\">03<\/div><div class=\"d-flex flex-column\"><a class=\"fw-bold scrollme link-body-color text-accent\" href=\"#summary\">Summary<\/a><\/div><\/div><\/nav>\n<h2 class=\"wp-block-heading\">Mailgun Integration<\/h2>\n\n<p class=\"wp-block-paragraph\">DigitalChalk is now integrated with Mailgun to deliver course event emails through a Mailgun account, so you\u2019ll have all the great features that Mailgun provides. Mailing lists, marketing campaigns, analytics, and email address validation help e-commerce customers market and sell courses, while incoming mail routing, webhook integration, click tracking, and fast APIs help deliver and track corporate training. Additionally, you can now use your domain email address for your DigitalChalk email notifications instead of no-reply@digitalchalkmail.com.<\/p>\n\n<h2 class=\"wp-block-heading\">Nuts and Bolts<\/h2>\n\n<p class=\"wp-block-paragraph\">DigitalChalk currently integrates with Mailgun using the JavaMail API over SMTP, with support for both SSL on port 465, and TLS on port 587. Connecting your two accounts simply means entering your Mailgun SMTP credentials and from-address into DigitalChalk:<\/p>\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" class=\"wp-image-4799\" width=\"614\" height=\"364\" src=\"https:\/\/www.mailgun.com\/wp-content\/uploads\/2025\/07\/digitalchalkblogpic1.png\" alt=\"digitalchalkblogpic1\" srcset=\"https:\/\/www.mailgun.com\/wp-content\/uploads\/2025\/07\/digitalchalkblogpic1.png 614w, https:\/\/www.mailgun.com\/wp-content\/uploads\/2025\/07\/digitalchalkblogpic1-300x178.png 300w\" sizes=\"(max-width: 614px) 100vw, 614px\" \/><\/figure>\n\n<p class=\"wp-block-paragraph\">We also utilize the Mailgun custom tagging feature for each outgoing email. For example, the x-mailgun-tag mail header might have a value of \u201cUSER<i>CREATED\u201d or \u201cCOURSE<\/i>COMPLETED\u201d. This indicates which event in DigitalChalk triggered the notification and gives you even more detail in Mailgun. Here\u2019s how those tags might look on the Mailgun control panel:<\/p>\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" class=\"wp-image-4800\" width=\"682\" height=\"270\" src=\"https:\/\/www.mailgun.com\/wp-content\/uploads\/2025\/07\/digitalchalkblogpic2.png\" alt=\"digitalchalkblogpic2\" srcset=\"https:\/\/www.mailgun.com\/wp-content\/uploads\/2025\/07\/digitalchalkblogpic2.png 682w, https:\/\/www.mailgun.com\/wp-content\/uploads\/2025\/07\/digitalchalkblogpic2-300x119.png 300w\" sizes=\"(max-width: 682px) 100vw, 682px\" \/><\/figure>\n\n<p class=\"wp-block-paragraph\">DigitalChalk uses a dedicated notification server cluster to distribute outgoing mail. The server cluster handles the connection, protocol, and payload (html, plain text, and attachments) exchanged with Mailgun. In the unlikely event (i.e., network down) that we cannot hand off the mail to Mailgun, we make use of various retry strategies to ensure the mail is eventually delivered. One such retry strategy is the Cubed Retry Strategy. The time period between retries increases by the cube of the attempt count, with a maximum of 5 retries. The code simply calculates the next attempt time:<\/p>\n    <div data-content-type=\"longform\" class=\"code-snippet longform-spacings rounded-lg overflow-hidden shadow \" data-count=\"1\">\r\n        <ul class=\"nav nav-buttons code-snippet__tabs longform-except position-relative d-flex gap-2 flex-wrap p-3\" role=\"tablist\">\r\n\r\n                            \r\n                    \r\n                        <li class=\"nav-item\" role=\"presentation\">\r\n                            <button class=\"nav-link active\" data-bs-toggle=\"tab\" data-bs-target=\"#block-80546088ffecf736c2103103a3d93ef6_code_0\" type=\"button\" role=\"tab\" aria-controls=\"block-80546088ffecf736c2103103a3d93ef6_code_0\" aria-selected=\"true\">\r\n                                PHP                            <\/button>\r\n                        <\/li>\r\n\r\n                    \r\n                            \r\n        <\/ul>\r\n        <div class=\"code-snippet__tab-content tab-content\">\r\n\r\n                            \r\n                    <div class=\"tab-pane show active\" id=\"block-80546088ffecf736c2103103a3d93ef6_code_0\" role=\"tabpanel\" aria-labelledby=\"block-80546088ffecf736c2103103a3d93ef6_code_0\">\r\n                        <div class=\"code-snippet__code-wrapper\">\r\n                            <div class=\"nav nav-buttons code-snippet__copy-wrapper\">\r\n                                <button type=\"button\" class=\"nav-link code-snippet__copy\" data-clipboard-target=\"#block-80546088ffecf736c2103103a3d93ef6_code_0_content\" data-clipboard-label=\"Copier dans le presse-papiers\" data-clipboard-success-label=\"Copi\u00e9\u00a0!\" data-clipboard-error-label=\"Impossible de copier\" data-tooltip=\"Copier dans le presse-papiers\" data-tooltip-placement=\"left\" role=\"tooltip\" aria-label=\"Copier dans le presse-papiers\">\r\n                                    <svg class=\"code-snippet__copy-icon code-snippet__copy-icon--default\" width=\"24\" height=\"24\" aria-hidden=\"true\" data-url=\"https:\/\/www.mailgun.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/file-stack.svg\"><\/svg>\r\n                                    <svg class=\"code-snippet__copy-icon code-snippet__copy-icon--success\" width=\"24\" height=\"24\" aria-hidden=\"true\" data-url=\"https:\/\/www.mailgun.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/badge-check.svg\"><\/svg>\r\n                                <\/button>\r\n                            <\/div>\r\n                                                        <pre class=\"w-100 h-100 m-0 line-numbers language-PHP\" tabindex=\"0\">\r\n                                <code id=\"block-80546088ffecf736c2103103a3d93ef6_code_0_content\" class=\"language-PHP\">\r\n\r\n                                    public Date nextAttemptDate(Notification n) {rnrn    if (n.getAttempts() &gt;= this.maxAttempts) {rn        return null;rn    }rnrn    if (n.getLastAttemptedDate() == null) {rn        return new Date();rn    } else {rn        long delayMillis = (long) (Math.pow(n.getAttempts() + 1, 3) * 1000 * 60);rn        return new Date(n.getLastAttemptedDate().getTime() + delayMillis);rn    }rnrn} rn\r\n                                <\/code>\r\n                            <\/pre>\r\n                        <\/div>\r\n                    <\/div>\r\n                                    <\/div>\r\n    <\/div>\r\n\n<p class=\"wp-block-paragraph\">If DigitalChalk cannot hand off the email to Mailgun on the first attempt, we wait 8 minutes (2^3) and try again. Then we wait 27 minutes for the 3rd attempt, 64 minutes for the 4th attempt, and 125 minutes for the 5th attempt. This strategy creates a nice curve for balancing retry chattiness versus reliability.<\/p>\n\n<p class=\"wp-block-paragraph\">Retry strategies greatly reduce the chances for failure, but doesn\u2019t eliminate them. Let\u2019s say our customer changes their Mailgun password. Ten minutes later they update it in the DigitalChalk (via the screenshot above). That leaves a ten minute window where any outgoing notifications will fail to connect to Mailgun. Luckily in this example, the cubed retry strategy will successfully connect on the 3rd attempt. However, if the customer waits 4 hours to update their password in DigitalChalk, the retry strategy will be exhausted and the notification will not be delivered. We haven\u2019t lost the notification though, customers can see failures (and causes) within DigitalChalk:<\/p>\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" class=\"wp-image-4801\" width=\"622\" height=\"411\" src=\"https:\/\/www.mailgun.com\/wp-content\/uploads\/2025\/07\/digitalchalkblogpic3.png\" alt=\"digitalchalkblogpic3\" srcset=\"https:\/\/www.mailgun.com\/wp-content\/uploads\/2025\/07\/digitalchalkblogpic3.png 622w, https:\/\/www.mailgun.com\/wp-content\/uploads\/2025\/07\/digitalchalkblogpic3-300x198.png 300w\" sizes=\"(max-width: 622px) 100vw, 622px\" \/><\/figure>\n\n<p class=\"wp-block-paragraph\">At this point, the customer can simply click to retry the original notification, and the delivery process starts all over. We\u2019ve avoided potential duplicate emails, increased reliability, and made failures easy to handle when they do occur.<\/p>\n\n<h2 class=\"wp-block-heading\">Summary<\/h2>\n\n<p class=\"wp-block-paragraph\">We\u2019re excited to be launching this new integration with Mailgun. DigitalChalk customers who use Mailgun will not only have a stronger online presence because of email branding, but will also benefit from additional Mailgun features such as mailing lists, marketing campaigns, personalization, analytics, address validation, and tracking. If you\u2019re a\u00a0<a href=\"http:\/\/www.digitalchalk.com\/\" target=\"_tabs\" rel=\"noopener noreferrer\">DigitalChalk<\/a>\u00a0customer, we encourage you to\u00a0<a href=\"https:\/\/signup.mailgun.com\/new\/signup\" target=\"_tabs\" rel=\"noopener noreferrer\">signup<\/a>\u00a0for your Mailgun account and begin establishing your own email branding today.<\/p>\n\r\n    <aside data-content-type=\"longform\"  class=\"banner-block longform-spacings rounded-lg shadow-lg px-5 py-6 px-md-6 py-md-7 p-lg-7 bg-light\" data-theme=\"dark\"  aria-labelledby=\"banner-block-block-d62434d1bfb1ade6ccf4139b3a3c5056\">\r\n                    <p class=\"text-uppercase section-caption text-body-color\">\r\n                Let&rsquo;s talk email            <\/p>\r\n                            <p class=\"h4 text-accent fw-bold\" id=\"banner-block-block-d62434d1bfb1ade6ccf4139b3a3c5056\">\r\n                Learn about our deliverability services            <\/p>\r\n                            <div class=\"mb-0 text-body-color\">\r\n                                    <div class=\"content-body mb-0 text-body-color\">See what you can accomplish with the world&#x27;s best email delivery platform and experts at your disposal.<\/div>\r\n                            <\/div>\r\n        \r\n        <div class=\"text-start mt-5\"><a href=\"https:\/\/www.mailgun.com\/fr\/contact\/vente\/\"  class=\"btn btn-secondary\" >Talk to an expert today<\/a><\/div>\r\n    <\/aside>\r\n\r\n\n<p class=\"wp-block-paragraph\"><a href=\"http:\/\/www.digitalchalk.com\/blog\/mailgun-and-digitalchalk-join-forces\" target=\"_tabs\" rel=\"noopener noreferrer\">Click here<\/a>\u00a0to read more about our integration with Mailgun.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Si vous avez d\u00e9j\u00e0 suivi un cours en ligne, vous avez utilis\u00e9 un syst\u00e8me de gestion de l&rsquo;apprentissage (LMS). DigitalChalk est un syst\u00e8me de gestion de l&rsquo;apprentissage multi-locataire leader du secteur, qui s&rsquo;adresse \u00e0 deux types de clients\u00a0: les entreprises qui forment leur personnel et les clients e-commerce qui vendent leurs propres cours en ligne.<\/p>\n","protected":false},"author":13,"featured_media":4555,"menu_order":0,"template":"","meta":{"_acf_changed":false,"footnotes":""},"blog_category":[22],"class_list":["post-23761","blog","type-blog","status-publish","has-post-thumbnail","hentry","blog_category-product"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>DigitalChalk utilise Mailgun pour l&#039;email transactionnel - Transactional Email API Service For Developers | Mailgun<\/title>\n<meta name=\"description\" content=\"DigitalChalk est d\u00e9sormais int\u00e9gr\u00e9 \u00e0 Mailgun pour envoyer les emails d&#039;\u00e9v\u00e9nements de cours via un compte Mailgun, afin que vous puissiez profiter de toutes les excellentes fonctionnalit\u00e9s offertes par Mailgun. 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