{"id":5239,"date":"2025-12-19T17:02:36","date_gmt":"2025-12-19T17:02:36","guid":{"rendered":"https:\/\/mgcomdev.wpenginepowered.com\/glossary\/reponse-automatique\/"},"modified":"2025-07-11T15:30:54","modified_gmt":"2025-07-11T15:30:54","slug":"reponse-automatique","status":"publish","type":"glossary","link":"https:\/\/www.mailgun.com\/fr\/glossaire\/reponse-automatique\/","title":{"rendered":"R\u00e9ponse automatique"},"content":{"rendered":"<h1>R\u00e9ponse automatique<\/h1>\n<p>Une r\u00e9ponse automatique est une fonctionnalit\u00e9 qui <a href='\/blog\/email\/the-benefits-of-email-automation\/' target=\"_tabs\" rel=\"noopener noreferrer\">r\u00e9pond automatiquement aux emails entrants<\/a>. Lorsque les utilisateurs ne sont pas au bureau ou qu\u2019ils doivent traiter un volume important d\u2019emails, ils font g\u00e9n\u00e9ralement appel \u00e0 une r\u00e9ponse automatique. Les r\u00e9ponses automatiques sont utilis\u00e9s par les marques pour envoyer des emails confirmant des actions sp\u00e9cifiques de l\u2019utilisateur, telles que le passage d\u2019une commande ou la r\u00e9ception d\u2019un paiement.<\/p>\n<p>Les r\u00e9ponses automatiques peuvent \u00e9galement \u00eatre des <a href='\/blog\/email\/why-automated-transactional-emails-are-critical-to-your-growth\/' target=\"_tabs\" rel=\"noopener noreferrer\">textes automatis\u00e9s<\/a> qui confirment la r\u00e9ception d\u2019un email de la part d\u2019un utilisateur. Une marque, par exemple, peut recevoir plusieurs demandes de renseignements de la part de ses clients, mais ne pas avoir la bande passante n\u00e9cessaire pour r\u00e9pondre \u00e0 chacune d\u2019entre elles. Dans ce cas, la marque peut mettre en place une r\u00e9ponse automatique pour les clients, indiquant qu\u2019elle r\u00e9pondra dans les 24 h.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>R\u00e9ponse automatique Une r\u00e9ponse automatique est une fonctionnalit\u00e9 qui r\u00e9pond automatiquement aux emails entrants. Lorsque les utilisateurs ne sont pas au bureau ou qu\u2019ils doivent traiter un volume important d\u2019emails, ils font g\u00e9n\u00e9ralement appel \u00e0 une r\u00e9ponse automatique. Les r\u00e9ponses automatiques sont utilis\u00e9s par les marques pour envoyer des emails confirmant des actions sp\u00e9cifiques de [&hellip;]<\/p>\n","protected":false},"template":"","meta":{"_acf_changed":false},"class_list":["post-5239","glossary","type-glossary","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>R\u00e9ponse automatique \u2013 Glossaire de l\u2019emailing | Mailgun<\/title>\n<meta name=\"description\" content=\"Une r\u00e9ponse automatique permet l&#x27;envoi automatique de r\u00e9ponse aux emails entrants. 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