{"id":12979,"date":"2025-06-26T03:07:41","date_gmt":"2025-06-26T03:07:41","guid":{"rendered":"https:\/\/www.mailgun.com\/state-of-email-deliverability\/chapter\/ameliorer-delivrabilite-emails\/"},"modified":"2026-04-30T03:04:08","modified_gmt":"2026-04-30T03:04:08","slug":"ameliorer-delivrabilite-emails","status":"publish","type":"soed-chapter","link":"https:\/\/www.mailgun.com\/fr\/state-of-email-deliverability\/chapter\/ameliorer-delivrabilite-emails\/","title":{"rendered":"Comment am\u00e9liorer la d\u00e9livrabilit\u00e9 des emails"},"content":{"rendered":"    <section data-content-type=\"hub\"  class=\"section section-hub-py bg-body shadow-divider\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center justify-content-center\">\r\n                <div class=\"col-md-10 justify-content-center\">\r\n\r\n                                            <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                                            <div>\r\n                                    \r\n                                    <h2 class=\"h3 mb-0\">Principales conclusions sur l&rsquo;am\u00e9lioration de la d\u00e9livrabilit\u00e9 des emails<\/h2>                                <\/div>\r\n                            \r\n                            <div class=\"content-body text-body-color\"><p>L&#8217;email est un canal tr\u00e8s fiable pour le marketing et les communications dans de nombreuses organisations. Il est facile d&rsquo;ignorer la n\u00e9cessit\u00e9 d&rsquo;am\u00e9liorer la d\u00e9livrabilit\u00e9 des emails, car on peut simplement s&rsquo;attendre \u00e0 ce que tout fonctionne. Mais que se passerait-il si la livraison de vos emails \u00e9tait perturb\u00e9e ? Quel serait l&rsquo;impact sur les aspects quotidiens de l&rsquo;entreprise ?<\/p><p>La d\u00e9livrabilit\u00e9 ressemble beaucoup \u00e0 la sant\u00e9 personnelle. Vous pouvez attendre que des probl\u00e8mes apparaissent et en traiter les sympt\u00f4mes, ou vous pouvez prendre des mesures pr\u00e9ventives pour rester en bonne forme.<\/p><p>Concluons le rapport \u00ab State of email deliverability 2025 \u00bb de Sinch Mailgun avec quelques aper\u00e7us de l&rsquo;importance de la d\u00e9livrabilit\u00e9 et des rappels pour vous aider \u00e0 rester du bon c\u00f4t\u00e9 de la bo\u00eete de r\u00e9ception.<\/p><\/div>                        <\/div>\r\n                    \r\n                                            <div class=\"mt-6 mt-md-7 mt-lg-9\">\r\n                                                            <div>\r\n                                    \n\r\n    \r\n        <div class=\"row hub-data longform-spacings\">\r\n\r\n                            <div class=\"col-6 col-lg-6 my-2\">\r\n                    <div class=\"hub-data-item h-100 p-4 p-md-5 rounded-lg bg-light\" data-theme=\"light\">\r\n                        <div class=\"h3 counter\">78,5 %<\/div>\r\n                        <div class=\"content-body text-body-color\">\r\n                            <p class=\"mb-0\">des exp\u00e9diteurs affirment qu&rsquo;une bonne d\u00e9livrabilit\u00e9 des emails est importante pour leur organisation.<\/p>                        <\/div>\r\n                                            <\/div>\r\n                <\/div>\r\n\r\n                            <div class=\"col-6 col-lg-6 my-2\">\r\n                    <div class=\"hub-data-item h-100 p-4 p-md-5 rounded-lg bg-light\" data-theme=\"light\">\r\n                        <div class=\"h3 counter\">45 %<\/div>\r\n                        <div class=\"content-body text-body-color\">\r\n                            <p class=\"mb-0\">des exp\u00e9diteurs estiment que la priorisation de la d\u00e9livrabilit\u00e9 des emails am\u00e9liore l&rsquo;exp\u00e9rience client.<\/p>                        <\/div>\r\n                                            <\/div>\r\n                <\/div>\r\n\r\n                            <div class=\"col-6 col-lg-6 my-2\">\r\n                    <div class=\"hub-data-item h-100 p-4 p-md-5 rounded-lg bg-light\" data-theme=\"light\">\r\n                        <div class=\"h3 counter\">12 %<\/div>\r\n                        <div class=\"content-body text-body-color\">\r\n                            <p class=\"mb-0\">des exp\u00e9diteurs se disent tr\u00e8s confiants dans leur connaissance de la d\u00e9livrabilit\u00e9 des emails.<\/p>                        <\/div>\r\n                                            <\/div>\r\n                <\/div>\r\n\r\n                            <div class=\"col-6 col-lg-6 my-2\">\r\n                    <div class=\"hub-data-item h-100 p-4 p-md-5 rounded-lg bg-light\" data-theme=\"light\">\r\n                        <div class=\"h3 counter\">20 %<\/div>\r\n                        <div class=\"content-body text-body-color\">\r\n                            <p class=\"mb-0\">des exp\u00e9diteurs affirment que les \u00e9quipes techniques et marketing sont toutes deux responsables de la d\u00e9livrabilit\u00e9 des emails.<\/p>                        <\/div>\r\n                                            <\/div>\r\n                <\/div>\r\n\r\n            \r\n        <\/div>\r\n\r\n\n\r\n                                <\/div>\r\n                            \r\n                        <\/div>\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/section>\r\n\r\n\n\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-body shadow-divider\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                                    <div class=\"col-md-6 col-lg-7 order-2 order-md-1 pe-md-7 pe-lg-10\">\r\n                        \n\r\n    \r\n    \r\n    \r\n                    <div class=\"position-relative\">\r\n                <div id=\"highcharts_block_YmxvY2tfMzRjNTRlNGI4NmJjNTlhYzBlZTM4YTcxMGU3NTUzMmE\"><\/div>\r\n            <\/div>\r\n        \r\n        <script>\r\n            (function() {\r\n                \/\/ Init chart\r\n                function chartInit_block_YmxvY2tfMzRjNTRlNGI4NmJjNTlhYzBlZTM4YTcxMGU3NTUzMmE() {\r\n                    const chartID = \"highcharts_block_YmxvY2tfMzRjNTRlNGI4NmJjNTlhYzBlZTM4YTcxMGU3NTUzMmE\";\r\n                    const chartContainer = document.getElementById(chartID);\r\n\r\n                    if (!chartContainer) return;\r\n\r\n                    \/\/ Check if chart already existns. 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  \/\/         <\/script>\r\n\r\n\n\r\n                    <\/div>\r\n                \r\n                \r\n                <div class=\"col-md-6 col-lg-5 altblo-content order-1 order-md-2 pb-4 pb-lg-0\">\r\n\r\n\r\n                    <h2 class=\"h3 mb-0\">L&rsquo;importance d&rsquo;atteindre la bo\u00eete de r\u00e9ception<\/h2><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p>Nous avons demand\u00e9 aux exp\u00e9diteurs d&rsquo;\u00e9valuer l&rsquo;importance d&rsquo;une bonne d\u00e9livrabilit\u00e9 des emails sur une \u00e9chelle de 1 \u00e0 10. Il est clair que la plupart la consid\u00e8rent comme une priorit\u00e9. <b>78,5 % des personnes interrog\u00e9es ont \u00e9valu\u00e9 l&rsquo;importance de la d\u00e9livrabilit\u00e9 des emails entre 8 et 10<\/b>. En fait, 46 % lui ont donn\u00e9 un 10. Nous dirions que c&rsquo;est assez important.<\/p><p>La taille de l&rsquo;organisation et le volume d&#8217;emails n&rsquo;avaient que peu d&rsquo;influence sur le niveau d&rsquo;importance per\u00e7u. Mais si atteindre la bo\u00eete de r\u00e9ception est si vital, de nombreux exp\u00e9diteurs pourraient faire plus pour am\u00e9liorer la d\u00e9livrabilit\u00e9.<\/p><p class=\"mb-0\">Consid\u00e9rez ces principales conclusions de l&rsquo;\u00e9tude originale de Sinch Mailgun :<\/p><\/div>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n\n\n    <section data-content-type=\"hub\"  class=\"section section-hub-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center justify-content-center\">\r\n                <div class=\"col-md-10 justify-content-center\">\r\n\r\n                    \r\n                                            <div class=\"\">\r\n                                                            <div>\r\n                                    \n\r\n    \r\n        <div class=\"row hub-data longform-spacings\">\r\n\r\n                            <div class=\"col-6 col-lg-6 my-2\">\r\n                    <div class=\"hub-data-item h-100 p-4 p-md-5 rounded-lg bg-light\" data-theme=\"light\">\r\n                        <div class=\"h3 counter\">87 %<\/div>\r\n                        <div class=\"content-body text-body-color\">\r\n                            <p class=\"mb-0\">des exp\u00e9diteurs n&rsquo;utilisent pas de tests de placement en bo\u00eete de r\u00e9ception pour mesurer la d\u00e9livrabilit\u00e9.<\/p>                        <\/div>\r\n                                            <\/div>\r\n                <\/div>\r\n\r\n                            <div class=\"col-6 col-lg-6 my-2\">\r\n                    <div class=\"hub-data-item h-100 p-4 p-md-5 rounded-lg bg-light\" data-theme=\"light\">\r\n                        <div class=\"h3 counter\">70 %<\/div>\r\n                        <div class=\"content-body text-body-color\">\r\n                            <p class=\"mb-0\">des exp\u00e9diteurs ne surveillent pas leur r\u00e9putation avec les outils Google Postmaster.<\/p>                        <\/div>\r\n                                            <\/div>\r\n                <\/div>\r\n\r\n                            <div class=\"col-6 col-lg-6 my-2\">\r\n                    <div class=\"hub-data-item h-100 p-4 p-md-5 rounded-lg bg-light\" data-theme=\"light\">\r\n                        <div class=\"h3 counter\">53 %<\/div>\r\n                        <div class=\"content-body text-body-color\">\r\n                            <p class=\"mb-0\">des exp\u00e9diteurs ne surveillent pas activement les principales listes de blocage d&#8217;emails pour leur IP\/domaine.<\/p>                        <\/div>\r\n                                            <\/div>\r\n                <\/div>\r\n\r\n                            <div class=\"col-6 col-lg-6 my-2\">\r\n                    <div class=\"hub-data-item h-100 p-4 p-md-5 rounded-lg bg-light\" data-theme=\"light\">\r\n                        <div class=\"h3 counter\">39 %<\/div>\r\n                        <div class=\"content-body text-body-color\">\r\n                            <p class=\"mb-0\">des exp\u00e9diteurs effectuent rarement ou jamais un nettoyage de leur liste d&#8217;emails.\u2028<\/p>                        <\/div>\r\n                                            <\/div>\r\n                <\/div>\r\n\r\n            \r\n        <\/div>\r\n\r\n\n\r\n                                <\/div>\r\n                            \r\n                        <\/div>\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/section>\r\n\r\n\n\n    <section data-content-type=\"hub\"  class=\"section section-hub-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center justify-content-center\">\r\n                <div class=\"col-md-10 justify-content-center\">\r\n\r\n                                            <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                            \r\n                            <div class=\"content-body text-body-color\"><p class=\"mb-0\">Votre organisation fait-elle partie de celles qui doivent augmenter leur investissement dans l&#8217;emailing ? Quelle serait l&rsquo;efficacit\u00e9 de ce canal si vous vous efforciez d&rsquo;am\u00e9liorer la d\u00e9livrabilit\u00e9 des emails ?<\/p><\/div>                        <\/div>\r\n                    \r\n                                            <div class=\"mt-6 mt-md-7 mt-lg-9\">\r\n                                                            <div>\r\n                                    \n\r\n\t                    <div class=\"iframe-responsive-container lazy-video rounded-lg overflow-hidden  \">\r\n                <a href=\"https:\/\/www.youtube.com\/watch?v=VZihpRv9nyI\" class=\"lazy-video-link\" data-lazy-video=\"VZihpRv9nyI\" target=\"_blank\" rel=\"nofollow\" role=\"button\" data-source=\"youtube\" data-language=\"fr\" data-thumb=\"https:\/\/img.youtube.com\/vi\/VZihpRv9nyI\/maxresdefault.jpg\" title=\"Sinch Video\">\r\n                    <div class=\"btn btn-light btn-light-social btn-play btn-play-circle\">\r\n                                                    <svg aria-hidden=\"true\" data-url=\"https:\/\/www.mailgun.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/play.svg\"><\/svg>\r\n                                            <\/div>\r\n                    <img decoding=\"async\"  src=\"https:\/\/img.youtube.com\/vi\/VZihpRv9nyI\/maxresdefault.jpg\" alt=\"Why is email deliverability important?\">\r\n                <\/a>\r\n            <\/div>\r\n\r\n            \r\n                        <script type=\"application\/ld+json\">\r\n            {\n    \"@context\": \"http:\/\/schema.org\",\n    \"@type\": \"VideoObject\",\n    \"@id\": \"https:\/\/www.youtube.com\/watch?v=VZihpRv9nyI#VideoObject\",\n    \"thumbnailUrl\": \"https:\/\/img.youtube.com\/vi\/VZihpRv9nyI\/maxresdefault.jpg\",\n    \"embedUrl\": \"https:\/\/www.youtube.com\/embed\/VZihpRv9nyI\",\n    \"contentUrl\": \"https:\/\/www.youtube.com\/watch?v=VZihpRv9nyI\",\n    \"name\": \"Why is email deliverability important?\",\n    \"description\": \"How important is email deliverability to the success of your organization? A new survey from Sinch Mailgun shows many senders rate it an 8 out of 10 or higher. But deliverability expert Eric Trinidad thinks it should always be a solid 10. \\n\\nEmails between you and your customers enable meaningful connections. But if you fail to reach the inbox, those connections may never happen. Whether you need to deliver information about a recent order or get the word out about an upcoming promotion, reliable email deliverability is extremely important. Survey results show the most important benefits of good deliverability are directly connected to a positive customer experience. \\n\\nIn this video, Eric explains why email deliverability boils down to relationships and responsibility. Email senders have relationships with their subscribers as well as mailbox providers. 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Nous avons interrog\u00e9 les exp\u00e9diteurs qui ont accord\u00e9 une grande importance \u00e0 la d\u00e9livrabilit\u00e9 sur les principaux avantages du placement en bo\u00eete de r\u00e9ception.<\/p><p>Deux facteurs li\u00e9s \u00e0 l&rsquo;exp\u00e9rience client sont apparus comme les plus avantageux : <b>Une communication client fiable<\/b> (29,5 %) et <b>Une meilleure satisfaction client<\/b> (15,8 %).<\/p><p>Environ 10 % des exp\u00e9diteurs estiment que le principal avantage d&rsquo;une bonne d\u00e9livrabilit\u00e9 est l&rsquo;<b>augmentation des revenus g\u00e9n\u00e9r\u00e9s par l&#8217;emailing<\/b>, et \u00e0 peu pr\u00e8s le m\u00eame pourcentage pense la m\u00eame chose de l&rsquo;obtention d&rsquo;un <b>retour sur les efforts marketing<\/b> (9,7 %).<\/p><p class=\"mb-0\">C&rsquo;est tout \u00e0 fait logique pour les sp\u00e9cialistes du marketing par email. Vous ne pouvez pas augmenter les ventes avec des emails promotionnels s&rsquo;ils n&rsquo;atteignent pas la bo\u00eete de r\u00e9ception. 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Une <a href=\"https:\/\/www.mailgun.com\/blog\/deliverability\/deliverability-customer-experience\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u00e9tude de Sinch Mailgun<\/a> a r\u00e9v\u00e9l\u00e9 que <b>71 % des consommateurs consulteraient leur dossier de spam si un message transactionnel n&rsquo;apparaissait pas dans leur bo\u00eete de r\u00e9ception<\/b>. (16 % suppl\u00e9mentaires consulteraient le dossier de spam si le message \u00e9tait important.)<\/p><p>Mais atterrir dans le courrier ind\u00e9sirable ne donne pas une bonne image. C&rsquo;est comme si vous obligiez vos abonn\u00e9s \u00e0 fouiller dans une poubelle pour retrouver un courrier manquant. Comme nous l&rsquo;avons not\u00e9, cela peut amener les contacts \u00e0 perdre confiance ou \u00e0 se d\u00e9sabonner. Lorsque nous avons demand\u00e9 aux exp\u00e9diteurs de choisir le plus gros probl\u00e8me li\u00e9 \u00e0 l&rsquo;arriv\u00e9e dans le dossier de spam, les <b>dommages \u00e0 la r\u00e9putation de la marque<\/b> (15,9 %) n&rsquo;\u00e9taient devanc\u00e9s que par le fait que <b>les gens manquent des informations importantes<\/b> (37,5 %).<\/p><p class=\"mb-0\">Les <b>clients\/contacts m\u00e9contents<\/b> (13,4 %) occupent la troisi\u00e8me place. 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chartInit_block_YmxvY2tfMGRlNmE4MzBhNWIyMTQyODNmODhiZWZhZjhlNDkyY2U(chartID_block_YmxvY2tfMGRlNmE4MzBhNWIyMTQyODNmODhiZWZhZjhlNDkyY2U);\r\n            \/\/ }, true);\r\n\r\n            \/\/         <\/script>\r\n\r\n\n\r\n                    <\/div>\r\n                \r\n                \r\n                <div class=\"col-md-6 col-lg-5 altblo-content order-1 order-md-2 pb-4 pb-lg-0\">\r\n\r\n\r\n                    <h2 class=\"h3 mb-0\">Qui est responsable de la d\u00e9livrabilit\u00e9 des emails ?<\/h2><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p>Les personnes qui ont r\u00e9pondu \u00e0 notre enqu\u00eate proviennent d&rsquo;un large \u00e9ventail de secteurs et de postes. Parmi les personnes interrog\u00e9es figuraient des propri\u00e9taires de petites entreprises et des cadres sup\u00e9rieurs, ainsi que des sp\u00e9cialistes du marketing, des d\u00e9veloppeurs de logiciels, des professionnels de l&rsquo;informatique et des sp\u00e9cialistes de la d\u00e9livrabilit\u00e9.<\/p><p>Le placement en bo\u00eete de r\u00e9ception requiert des connaissances techniques ainsi qu&rsquo;une expertise en marketing. Vous avez besoin de personnes qui comprennent les enregistrements DNS TXT pour l&rsquo;authentification ainsi que de celles qui comprennent le public cible.<\/p><p>Notre enqu\u00eate a r\u00e9v\u00e9l\u00e9 que 31,7 % des personnes interrog\u00e9es affirment que le service informatique est responsable de la d\u00e9livrabilit\u00e9 dans leur organisation. 16,7 % ont d\u00e9clar\u00e9 que la responsabilit\u00e9 du placement en bo\u00eete de r\u00e9ception incombe \u00e0 l&rsquo;\u00e9quipe marketing. Mais <b>plus de 20 % comprennent qu&rsquo;il faut \u00e0 la fois des membres des \u00e9quipes techniques et marketing pour assurer la d\u00e9livrabilit\u00e9 des emails<\/b>.<\/p><p>12 % des personnes interrog\u00e9es nous ont dit qu&rsquo;elles employaient des experts en d\u00e9livrabilit\u00e9 en interne, tandis qu&rsquo;un peu moins de 3 % travaillent avec un consultant en d\u00e9livrabilit\u00e9. Cependant, m\u00eame lorsque vous avez des personnes d\u00e9di\u00e9es \u00e0 la d\u00e9livrabilit\u00e9, la responsabilit\u00e9 peut toujours incomber \u00e0 d&rsquo;autres personnes au sein de votre entreprise.<\/p><p class=\"mb-0\">Bien que la configuration initiale par les membres de l&rsquo;\u00e9quipe technique soit cruciale pour la d\u00e9livrabilit\u00e9, la mani\u00e8re dont les membres de votre organisation utilisent l&#8217;email pour atteindre les clients et les prospects a \u00e9galement un impact sur le placement en bo\u00eete de r\u00e9ception. C&rsquo;est pourquoi l&rsquo;am\u00e9lioration de la d\u00e9livrabilit\u00e9 inclut \u00e0 la fois des efforts techniques et marketing. Certaines t\u00e2ches sont un effort combin\u00e9.<\/p><\/div>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n\n\n    <section data-content-type=\"hub\"  class=\"section section-hub-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center justify-content-center\">\r\n                <div class=\"col-md-10 justify-content-center\">\r\n\r\n                                            <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                                            <div>\r\n                                    \r\n                                    <h3 class=\"h4 mb-0\">Responsabilit\u00e9s en mati\u00e8re de d\u00e9livrabilit\u00e9 des emails<\/h3>                                <\/div>\r\n                            \r\n                            <div class=\"content-body text-body-color\"><p class=\"mb-0\">Toutes les personnes ayant r\u00e9pondu \u00e0 notre enqu\u00eate sont d&rsquo;une mani\u00e8re ou d&rsquo;une autre impliqu\u00e9es dans l&#8217;emailing au sein de leur organisation, mais seulement 5 % environ ont d\u00e9crit leur poste comme \u00e9tant celui de \u00ab sp\u00e9cialiste de la d\u00e9livrabilit\u00e9 des emails \u00bb. La plupart des personnes interrog\u00e9es ayant des sp\u00e9cialistes de la d\u00e9livrabilit\u00e9 en interne proviennent de grandes organisations. C&rsquo;est un poste de niche, mais le besoin et la demande pour celui-ci pourraient \u00eatre en croissance.<\/p><\/div>                        <\/div>\r\n                    \r\n                                            <div class=\"mt-6 mt-md-7 mt-lg-9\">\r\n                                                            <div class=\"text-center\">\r\n                                    <img decoding=\"async\" class=\"img-fluid\" src=\"https:\/\/www.mailgun.com\/wp-content\/uploads\/2025\/06\/Email-Deliverability-Responsibilities.png\" alt=\"Image for Responsabilit\u00e9s en mati\u00e8re de d\u00e9livrabilit\u00e9 des emails\">\r\n                                <\/div>\r\n                            \r\n                        <\/div>\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/section>\r\n\r\n\n\n    <section data-content-type=\"hub\"  class=\"section section-hub-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center justify-content-center\">\r\n                <div class=\"col-md-10 justify-content-center\">\r\n\r\n                    \r\n                                            <div class=\"\">\r\n                                                            <div>\r\n                                    \n\r\n    <aside data-content-type=\"longform\"  class=\"banner-block longform-spacings rounded-lg shadow-lg px-5 py-6 px-md-6 py-md-7 p-lg-7 bg-light\" data-theme=\"dark\" aria-labelledby=\"banner-block-block_d0d791bb7149619ea1d1772407dfb3b6\">\r\n                            <p class=\"h4 text-accent fw-bold\" id=\"banner-block-block_d0d791bb7149619ea1d1772407dfb3b6\">\r\n                Obtenez des conseils d&rsquo;experts            <\/p>\r\n                            <div class=\"mb-0 text-body-color\">\r\n                                    <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">La d\u00e9livrabilit\u00e9 requiert un certain niveau de comp\u00e9tence. Si vous avez besoin d&rsquo;aide pour naviguer dans les complexit\u00e9s du placement en bo\u00eete de r\u00e9ception, renseignez-vous sur les services de d\u00e9livrabilit\u00e9 de Sinch Mailgun. Nous fournissons des experts techniques d\u00e9di\u00e9s, des rapports r\u00e9guliers, des strat\u00e9gies de d\u00e9livrabilit\u00e9 personnalis\u00e9es et un acc\u00e8s \u00e0 des outils utiles.<\/p><\/div>\r\n                            <\/div>\r\n        \r\n        <div class=\"text-start mt-5\"><a href=\"https:\/\/www.mailgun.com\/fr\/solutions\/service-delivrabilite-email\/\" target=\"_blank\" class=\"btn btn-secondary\" >Talk to a strategist<\/a><\/div>\r\n    <\/aside>\r\n\r\n\n\r\n                                <\/div>\r\n                            \r\n                        <\/div>\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/section>\r\n\r\n\n\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-body shadow-divider\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                                    <div class=\"col-md-6 col-lg-7 order-2 order-md-1 pe-md-7 pe-lg-10\">\r\n                        \n\r\n\t                    <div class=\"iframe-responsive-container lazy-video rounded-lg overflow-hidden  \">\r\n                <a href=\"https:\/\/www.youtube.com\/watch?v=TzkYGWqBrS8\" class=\"lazy-video-link\" data-lazy-video=\"TzkYGWqBrS8\" target=\"_blank\" rel=\"nofollow\" role=\"button\" data-source=\"youtube\" data-language=\"fr\" data-thumb=\"https:\/\/img.youtube.com\/vi\/TzkYGWqBrS8\/maxresdefault.jpg\" title=\"Sinch Video\">\r\n                    <div class=\"btn btn-light btn-light-social btn-play btn-play-circle\">\r\n                                                    <svg aria-hidden=\"true\" data-url=\"https:\/\/www.mailgun.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/play.svg\"><\/svg>\r\n                                            <\/div>\r\n                    <img decoding=\"async\"  src=\"https:\/\/img.youtube.com\/vi\/TzkYGWqBrS8\/maxresdefault.jpg\" alt=\"Can email deliverability tools help you reach the inbox?\">\r\n                <\/a>\r\n            <\/div>\r\n\r\n            \r\n                        <script type=\"application\/ld+json\">\r\n            {\n    \"@context\": \"http:\/\/schema.org\",\n    \"@type\": \"VideoObject\",\n    \"@id\": \"https:\/\/www.youtube.com\/watch?v=TzkYGWqBrS8#VideoObject\",\n    \"thumbnailUrl\": \"https:\/\/img.youtube.com\/vi\/TzkYGWqBrS8\/maxresdefault.jpg\",\n    \"embedUrl\": \"https:\/\/www.youtube.com\/embed\/TzkYGWqBrS8\",\n    \"contentUrl\": \"https:\/\/www.youtube.com\/watch?v=TzkYGWqBrS8\",\n    \"name\": \"Can email deliverability tools help you reach the inbox?\",\n    \"description\": \"You need more than a hammer to build a house, and you need more than one email deliverability tool if landing in the inbox (and not the spam folder) is important to you. But which email deliverability tools should your organization be using? \\n\\nIn this video, Sinch Mailgun in-house expert Eric Trinidad talks about some essential email deliverability tools. That includes email validation tools, inbox placement testing tools, blocklist monitoring, and free services like Google Postmaster Tools. When you combine solutions such as these in your email deliverability toolkit, you\\u2019ll have what you need to build a successful email program. \\n\\nEmail deliverability can be a complex, technical topic, and consistently achieving inbox placement isn\\u2019t always easy. However, with the right tools and partners, you\\u2019ll get the most out of email communications. Whether you need a way to validate emails, clean up your list, monitor your reputation, or test inbox placement before you hit the \\u201csend\\u201d button, Mailgun Optimize has the right solutions in a complete email deliverability suite. \\n\\nLearn more about how to improve deliverability in a free report from Sinch Mailgun: \\nhttps:\/\/www.mailgun.com\/resources\/research\/improve-email-deliverability\/  \\n\\nDiscover how an email verification tool can make a big difference: \\nhttps:\/\/www.mailgun.com\/blog\/deliverability\/email-deliverability-tools\/\",\n    \"uploadDate\": \"2024-11-20T16:57:38+00:00\",\n    \"duration\": \"PT1M38S\"\n}        <\/script>\r\n        \r\n\t\r\n\n\r\n                    <\/div>\r\n                \r\n                \r\n                <div class=\"col-md-6 col-lg-5 altblo-content order-1 order-md-2 pb-4 pb-lg-0\">\r\n\r\n\r\n                    <h2 class=\"h3 mb-0\">Comment am\u00e9liorer la d\u00e9livrabilit\u00e9 des emails et la r\u00e9putation de l&rsquo;exp\u00e9diteur<\/h2><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p class=\"mb-0\">Il existe des dizaines, voire des centaines de facteurs qui ont un impact sur le placement en bo\u00eete de r\u00e9ception. Pour vous aider \u00e0 y voir plus clair, concentrons-nous sur quatre domaines cl\u00e9s pour vous aider \u00e0 am\u00e9liorer la d\u00e9livrabilit\u00e9 de vos emails.<\/p><\/div>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n\n\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                \r\n                \r\n                <div class=\"col-md-9 altblo-content order-1 order-md-1 pb-4 pb-lg-0\">\r\n\r\n\r\n                    <h3 class=\"h4 mb-0\">1. Infrastructure et technologie de l&#8217;email<\/h3><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p>La d\u00e9livrabilit\u00e9 commence par les syst\u00e8mes, les outils et les processus utilis\u00e9s pour envoyer des emails. Lorsque les \u00e9quipes techniques prennent des d\u00e9cisions concernant l&rsquo;infrastructure d&#8217;email, cela concerne les domaines d&rsquo;envoi et les adresses IP, ainsi que la s\u00e9paration des flux d&#8217;emails. Vous d\u00e9ciderez \u00e9galement si le SMTP traditionnel ou l&rsquo;int\u00e9gration de l&rsquo;envoi avec une <a href=\"https:\/\/www.mailgun.com\/fr\/fonctionnalites\/email-api\/\" target=\"_blank\" rel=\"noopener noreferrer\">API d&#8217;email<\/a> est plus adapt\u00e9 \u00e0 vos besoins.<\/p><p>Il existe \u00e9galement d&rsquo;autres choix de partenaires technologiques, comme la recherche d&rsquo;un fournisseur de services d&#8217;email (ESP) fiable et d&rsquo;outils pour aider \u00e0 mesurer, surveiller et maintenir la d\u00e9livrabilit\u00e9.<\/p><\/div>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n                            <div class=\"mt-6 mt-md-7 mt-lg-9\">\r\n                    \n\r\n    \r\n        <div class=\"row cards gy-6 gy-md-7 gy-lg-9 gx-lg-5 \">\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/www.mailgun.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/key.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Principales conclusions du rapport                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    <p>\u2022 Pr\u00e8s de 80 % des exp\u00e9diteurs qui \u00e9taient au courant des nouvelles exigences pour les exp\u00e9diteurs en 2024 ont <b>mis \u00e0 jour leurs protocoles d&rsquo;authentification des emails<\/b>.<\/p><p>\u2022 Plus de 66 % des exp\u00e9diteurs <b>utilisent \u00e0 la fois SPF et DKIM<\/b> pour l&rsquo;authentification.<\/p><p>\u2022 25,7 % ne sont pas s\u00fbrs<\/p><p>\u2022 53,8 % des exp\u00e9diteurs <b>utilisent DMARC pour prendre en charge l&rsquo;authentification<\/b> en 2024.<\/p><p class=\"mb-0\">\u2022 25,5 % des exp\u00e9diteurs utilisant une politique p=none pr\u00e9voient de <b>passer \u00e0 une politique DMARC plus stricte<\/b> l&rsquo;ann\u00e9e prochaine.<\/p>                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/www.mailgun.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/download.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Conseils de d\u00e9livrabilit\u00e9                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    <p>\u2022 <b>Vous voulez une authentification forte et une bonne r\u00e9putation d&rsquo;exp\u00e9diteur ?<\/b> Utilisez les trois protocoles : SPF, DKIM et DMARC.<\/p><p>\u2022 <b>Vous n&rsquo;\u00eates pas s\u00fbr de la mani\u00e8re dont votre organisation authentifie les emails ?<\/b> Consultez votre service informatique, votre fournisseur DNS ou votre ESP pour obtenir des r\u00e9ponses.<\/p><p>\u2022 <b>Vous utilisez une politique DMARC p=none ?<\/b> C&rsquo;est un pas dans la bonne direction, mais vous devrez passer \u00e0 une politique de rejet (Reject) ou de mise en quarantaine (Quarantine) pour b\u00e9n\u00e9ficier pleinement de DMARC.<\/p><p class=\"mb-0\">\u2022 <b>Inquiet des \u00e9checs d&rsquo;authentification ?<\/b> Assurez-vous de comprendre les codes d&rsquo;erreur des emails et les classifications des bounces, ou utilisez un <a href=\"https:\/\/www.mailgun.com\/fr\/products\/optimize\/inbox-placement\/\" target=\"_blank\" rel=\"noopener noreferrer\">outil pour tester les configurations d&rsquo;authentification<\/a>.<\/p>                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/www.mailgun.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/book.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Ressources sur l&rsquo;authentification des emails                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    <p>\u2022 <a href=\"https:\/\/www.mailgun.com\/blog\/deliverability\/spf-records-basics\/\" target=\"_blank\" rel=\"noopener noreferrer\">Les bases des enregistrements SPF<\/a><\/p><p>\u2022 <a href=\"https:\/\/www.mailgun.com\/blog\/deliverability\/understanding-dkim-how-it-works\/\" target=\"_blank\" rel=\"noopener noreferrer\">Qu&rsquo;est-ce que DKIM ?<\/a> Comment \u00e7a marche et pourquoi c&rsquo;est n\u00e9cessaire<\/a><\/p><p class=\"mb-0\">\u2022 <a href=\"https:\/\/www.mailgun.com\/blog\/deliverability\/implement-dmarc\/\" target=\"_blank\" rel=\"noopener noreferrer\">Comment mettre en \u0153uvre DMARC : Un guide \u00e9tape par \u00e9tape<\/a><\/p>                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                    <\/div>\r\n\n\r\n                <\/div>\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n\n\n    <section data-content-type=\"hub\"  class=\"section section-hub-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center justify-content-center\">\r\n                <div class=\"col-md-10 justify-content-center\">\r\n\r\n                    \r\n                                            <div class=\"\">\r\n                                                            <div>\r\n                                    \n\r\n    <aside data-content-type=\"longform\"  class=\"banner-block longform-spacings rounded-lg shadow-lg px-5 py-6 px-md-6 py-md-7 p-lg-7 bg-light\" data-theme=\"dark\" aria-labelledby=\"banner-block-block_f239d791560618d8cd3bf45803ee989c\">\r\n                    <p class=\"text-uppercase section-caption text-body-color\">\r\n                T\u00e9l\u00e9charger            <\/p>\r\n                            <p class=\"h4 text-accent fw-bold\" id=\"banner-block-block_f239d791560618d8cd3bf45803ee989c\">\r\n                Guide d&rsquo;authentification des emails            <\/p>\r\n                            <div class=\"mb-0 text-body-color\">\r\n                                    <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">Obtenez des conseils techniques sur la configuration de vos enregistrements SPF, DKIM et DMARC de l&rsquo;\u00e9quipe de Sinch Mailgun. T\u00e9l\u00e9chargez ce guide gratuit et en libre acc\u00e8s pour vous aider \u00e0 vous conformer aux exigences des exp\u00e9diteurs et \u00e0 rendre la bo\u00eete de r\u00e9ception des emails plus s\u00fbre.<\/p><\/div>\r\n                            <\/div>\r\n        \r\n        <div class=\"text-start mt-5\"><a href=\"https:\/\/www.mailgun.com\/fr\/wp-content\/uploads\/2025\/10\/GU-MG-Security-and-Compliance.pdf\" target=\"_blank\" class=\"btn btn-secondary\" >Start authenticating<\/a><\/div>\r\n    <\/aside>\r\n\r\n\n\r\n                                <\/div>\r\n                            \r\n                        <\/div>\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/section>\r\n\r\n\n\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                \r\n                \r\n                <div class=\"col-md-9 altblo-content order-1 order-md-1 pb-4 pb-lg-0\">\r\n\r\n\r\n                    <h3 class=\"h4 mb-0\">2. Niveaux d&rsquo;engagement par email<\/h3><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p>Une fois que votre programme d&rsquo;envoi d&#8217;emails est techniquement solide, ce sont souvent les activit\u00e9s de l&rsquo;\u00e9quipe marketing qui peuvent nuire ou am\u00e9liorer la d\u00e9livrabilit\u00e9 des emails. Inciter les destinataires \u00e0 interagir avec ce qui est envoy\u00e9 aura un impact sur le placement en bo\u00eete de r\u00e9ception.<\/p><p>Les actions de vos abonn\u00e9s envoient des signaux aux fournisseurs de bo\u00eetes aux lettres sur la r\u00e9putation de votre exp\u00e9diteur. Trop de plaintes pour spam = Mauvais. Augmentation des ouvertures et des clics = Bon. C&rsquo;est facile \u00e0 comprendre, mais pas toujours facile \u00e0 r\u00e9aliser.<\/p><\/div>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n                            <div class=\"mt-6 mt-md-7 mt-lg-9\">\r\n                    \n\r\n    \r\n        <div class=\"row cards gy-6 gy-md-7 gy-lg-9 gx-lg-5 \">\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/www.mailgun.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/key.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Principales conclusions du rapport                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    <p><span style=\"font-family: inherit;font-size: inherit\">\u2022\u00a0<\/span><span style=\"font-family: inherit\">57,4 % des exp\u00e9diteurs <b>surveillent les ouvertures et les clics<\/b> pour aider \u00e0 mesurer la d\u00e9livrabilit\u00e9.<\/span><\/p><p>\u2022 Moins de 15 % des exp\u00e9diteurs ont s\u00e9lectionn\u00e9 l&rsquo;engagement par email comme un facteur cl\u00e9 qui <b>am\u00e9liore la r\u00e9putation de l&rsquo;exp\u00e9diteur<\/b>.<\/p><p class=\"mb-0\">\u2022 Seuls 24 % des exp\u00e9diteurs <b>utilisent une politique de retrait progressif (sunset policy)<\/b> pour identifier les abonn\u00e9s inactifs.<\/p>                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/www.mailgun.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/download.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Conseils de d\u00e9livrabilit\u00e9                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    <p>\u2022 <b>Vous voulez que vos emails soient plus engageants ?<\/b> Commencez \u00e0 utiliser la segmentation et la personnalisation pour rendre les messages plus pertinents. La segmentation strat\u00e9gique peut \u00eatre bas\u00e9e sur les niveaux d&rsquo;engagement.<\/p><p>\u2022 <b>Besoin d&rsquo;am\u00e9liorer les performances de vos emails ?<\/b> Faites des tests A\/B sur les \u00e9l\u00e9ments des campagnes d&#8217;email pour d\u00e9couvrir ce qui incite vos destinataires \u00e0 interagir.<\/p><p>\u2022 <b>Facilitez-vous le d\u00e9sabonnement ?<\/b> Ne vous inqui\u00e9tez pas des contacts inactifs qui souhaitent ne plus recevoir vos emails. Assurez-vous qu&rsquo;ils peuvent se d\u00e9sabonner en un clic.<\/p><p class=\"mb-0\">\u2022<b> Vous essayez d&rsquo;\u00e9viter le dossier de spam ?<\/b> Maintenez votre taux de plaintes pour spam signal\u00e9 par les utilisateurs bien en dessous de 0,3 % (un taux inf\u00e9rieur \u00e0 0,1 % est id\u00e9al). Retirez les plaignants de votre liste d\u00e8s que possible.<\/p>                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/www.mailgun.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/book.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Ressources sur l&rsquo;engagement par email                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    <p>\u2022 Qu&rsquo;est-ce que la RFC 8058 pour le d\u00e9sabonnement en un clic ?<\/p><p>\u2022 Comment maintenir un faible taux de plaintes pour spam<\/p><p>\u2022 Explication des indicateurs d&#8217;email : Comprendre les performances des emails<\/p><p>\u2022 Politiques de retrait progressif et engagement par email : Un guide complet<\/p><p class=\"mb-0\">\u2022 Comment promouvoir l&rsquo;engagement strat\u00e9gique dans votre programme d&#8217;email<\/p>                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                    <\/div>\r\n\n\r\n                <\/div>\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n\n\n    <section data-content-type=\"hub\"  class=\"section section-hub-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center justify-content-center\">\r\n                <div class=\"col-md-10 justify-content-center\">\r\n\r\n                    \r\n                                            <div class=\"\">\r\n                                                            <div>\r\n                                    \n\r\n    <aside data-content-type=\"longform\"  class=\"banner-block longform-spacings rounded-lg shadow-lg px-5 py-6 px-md-6 py-md-7 p-lg-7 bg-light\" data-theme=\"dark\" aria-labelledby=\"banner-block-block_7f1b3175ad9d18b01bc953568f7ce998\">\r\n                            <p class=\"h4 text-accent fw-bold\" id=\"banner-block-block_7f1b3175ad9d18b01bc953568f7ce998\">\r\n                L&#8217;email et l&rsquo;exp\u00e9rience client            <\/p>\r\n                            <div class=\"mb-0 text-body-color\">\r\n                                    <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">D\u00e9couvrez comment les consommateurs aux \u00c9tats-Unis, au Royaume-Uni et dans l&rsquo;UE souhaitent recevoir des nouvelles des marques. Notre enqu\u00eate internationale a r\u00e9v\u00e9l\u00e9 que 75 % pr\u00e9f\u00e8rent la communication par email. Mais qu&rsquo;est-ce qui les convainc de s&rsquo;inscrire, d&rsquo;ouvrir, de cliquer et de convertir ? D\u00e9couvrez comment optimiser votre programme d&#8217;email pour l&rsquo;engagement et mieux servir les clients dans ce rapport gratuit et en libre acc\u00e8s<\/p><\/div>\r\n                            <\/div>\r\n        \r\n        <div class=\"text-start mt-5\"><a href=\"https:\/\/www.mailgun.com\/resources\/research\/email-customer-experience\/\" target=\"_blank\" class=\"btn btn-secondary\" >Get customer insights<\/a><\/div>\r\n    <\/aside>\r\n\r\n\n\r\n                                <\/div>\r\n                            \r\n                        <\/div>\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/section>\r\n\r\n\n\n    <section data-content-type=\"hub\"  class=\"section section-hub-py hub-altblock bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center\">\r\n\r\n                \r\n                \r\n                <div class=\"col-md-9 altblo-content order-1 order-md-1 pb-4 pb-lg-0\">\r\n\r\n\r\n                    <h3 class=\"h4 mb-0\">3. Cr\u00e9ation et nettoyage de listes<\/h3><div class=\"content-body mb-0 mt-3 mt-lg-4\"><p>Bien que vous ne puissiez pas contr\u00f4ler la mani\u00e8re dont vos abonn\u00e9s interagissent avec vos emails, vous pouvez contr\u00f4ler la mani\u00e8re dont vous g\u00e9rez votre liste. Un bon engagement par email commence d\u00e8s l&rsquo;inscription.<\/p><p>Ajouter des contacts \u00e0 votre liste sans obtenir une autorisation explicite nuira non seulement \u00e0 l&rsquo;engagement par email, mais pourrait \u00e9galement vous causer des ennuis judiciaires. Cependant, m\u00eame les abonn\u00e9s qui se sont inscrits feront baisser les taux d&rsquo;engagement \u00e0 mesure qu&rsquo;ils perdent leur int\u00e9r\u00eat ou abandonnent leurs comptes de messagerie. C&rsquo;est pourquoi un nettoyage proactif de la liste est vital.<\/p><\/div>\r\n\r\n                <\/div>\r\n            <\/div>\r\n\r\n                            <div class=\"mt-6 mt-md-7 mt-lg-9\">\r\n                    \n\r\n    \r\n        <div class=\"row cards gy-6 gy-md-7 gy-lg-9 gx-lg-5 \">\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/www.mailgun.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/key.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Principales conclusions du rapport                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    <p>\u2022 Plus de 60 % des exp\u00e9diteurs <b>effectuent un nettoyage de liste<\/b> au moins une ou deux fois par an.<\/p><p>\u2022 27 % nettoient leurs listes mensuellement ou plus.<\/p><p>\u2022 Pr\u00e8s de 10 % des exp\u00e9diteurs ont <b>achet\u00e9 une liste ou extrait des contacts du Web<\/b> au cours des deux derni\u00e8res ann\u00e9es.<\/p><p>\u2022 Pr\u00e8s de 40 % des exp\u00e9diteurs <b>utilisent une m\u00e9thode de double opt-in<\/b> pour confirmer les nouveaux contacts avant de les ajouter \u00e0 leur liste.<\/p><p class=\"mb-0\">\u2022 Environ 28 % des exp\u00e9diteurs n&rsquo;utilisent aucun outil pour <b>automatiser la validation des emails<\/b>.<\/p>                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/www.mailgun.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/download.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Conseils de d\u00e9livrabilit\u00e9                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    <p>\u2022 <b>Avez-vous obtenu un consentement explicite ?<\/b> N&rsquo;ajoutez jamais de contacts \u00e0 votre liste d&#8217;email marketing sans autorisation. Les messages transactionnels peuvent \u00eatre envoy\u00e9s avec un consentement implicite.<\/p><p>\u2022 <b>Vous oubliez de penser au nettoyage de votre liste ?<\/b> \u00c9tablissez une cadence r\u00e9guli\u00e8re pour effectuer des validations en masse et utilisez une politique de retrait progressif pour aider \u00e0 mettre en quarantaine les contacts inactifs.<\/p><p>\u2022 <b>Vous voulez garder votre base de donn\u00e9es propre ?<\/b> Soyez proactif en mati\u00e8re de nettoyage de liste et v\u00e9rifiez les emails des nouveaux contacts avant de les ajouter \u00e0 votre liste.<\/p><p class=\"mb-0\">\u2022 <b>\u00cates-vous s\u00fbr qu&rsquo;ils veulent recevoir vos emails ?<\/b> Un processus de double opt-in confirme l&rsquo;intention de s&rsquo;abonner, \u00e9loigne les bots de votre liste et garantit que les nouveaux contacts sont susceptibles d&rsquo;interagir.<\/p>                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n            \r\n                <div class=\"col-12 col-md-4 col-lg-4\">\r\n                                        <div class=\"card h-100 bg-transparent d-flex flex-column card-no-paddings\">\r\n                                                    <div class=\"card-body d-flex flex-column gap-3 gap-md-4 \">\r\n                        <div>\r\n                                                            <div class=\"card-icon mb-4 text-accent\">\r\n                                    <svg aria-hidden=\"true\" width=\"48\" height=\"48\" data-url=\"https:\/\/www.mailgun.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/book.svg\"><\/svg>\r\n                                <\/div>\r\n                            \r\n                                                        <h3 class=\"card-title text-accent mb-0 fw-bold h6\"\r\n                                                                >\r\n                                Ressources sur la cr\u00e9ation et le nettoyage de listes                            <\/h3>\r\n                                                            <div class=\"card-text fs-sm text-body-color mb-0 mt-2\"\r\n                                                                        >\r\n                                    <p>\u2022 <a href=\"https:\/\/www.mailgun.com\/blog\/deliverability\/how-to-build-an-email-list-the-right-way\/\" target=\"_blank\" rel=\"noopener noreferrer\">Comment cr\u00e9er une liste d&#8217;emails de la bonne mani\u00e8re<\/a><\/p><p>\u2022 <a href=\"https:\/\/www.mailgun.com\/blog\/email\/explicit_consent\/\" target=\"_blank\" rel=\"noopener noreferrer\">Consentement explicite et le RGPD<\/a><\/p><p>\u2022 <a href=\"https:\/\/www.mailgun.com\/blog\/deliverability\/email-list-management\/\" target=\"_blank\" rel=\"noopener noreferrer\">Bonnes pratiques de gestion des listes d&#8217;emails<\/a><\/p><p>\u2022 <a href=\"https:\/\/www.mailgun.com\/blog\/deliverability\/how-to-manage-your-email-list\/\" target=\"_blank\" rel=\"noopener noreferrer\">Pourquoi la gestion des listes d&#8217;emails est importante<\/a><\/p><p class=\"mb-0\">\u2022 <a href=\"https:\/\/www.mailgun.com\/blog\/deliverability\/why-email-verification-is-vital-for-your-inbox\/\" target=\"_blank\" rel=\"noopener noreferrer\">Validation des emails : Pourquoi est-ce vital pour la d\u00e9livrabilit\u00e9 ?<\/a><\/p>                                <\/div>\r\n                                                                                <\/div>\r\n                                                                    <\/div>\r\n                                <\/div>\r\n\r\n            \r\n                        <\/div>\r\n                    <\/div>\r\n\n\r\n                <\/div>\r\n            \r\n        <\/div>\r\n    <\/section>\r\n\r\n\n\n    <section data-content-type=\"hub\"  class=\"section section-hub-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center justify-content-center\">\r\n                <div class=\"col-md-10 justify-content-center\">\r\n\r\n                    \r\n                                            <div class=\"\">\r\n                                                            <div>\r\n                                    \n\r\n    <aside data-content-type=\"longform\"  class=\"banner-block longform-spacings rounded-lg shadow-lg px-5 py-6 px-md-6 py-md-7 p-lg-7 bg-light\" data-theme=\"dark\" aria-labelledby=\"banner-block-block_5761113dac8378c9020e73ff2afe4090\">\r\n                    <p class=\"text-uppercase section-caption text-body-color\">\r\n                Outil de d\u00e9livrabilit\u00e9 des emails            <\/p>\r\n                            <p class=\"h4 text-accent fw-bold\" id=\"banner-block-block_5761113dac8378c9020e73ff2afe4090\">\r\n                Validez avec Mailgun Optimize            <\/p>\r\n                            <div class=\"mb-0 text-body-color\">\r\n                                    <div class=\"content-body mb-0 text-body-color\"><p class=\"mb-0\">Les exp\u00e9diteurs qui utilisent les validations de Mailgun Optimize ont r\u00e9duit leur taux de rebond de 21 %. V\u00e9rifiez les emails individuellement, en masse ou directement au point de collecte via l&rsquo;API. Effectuez un nettoyage de liste avec une vitesse, une performance et une pr\u00e9cision que vous ne trouverez pas chez la concurrence.<\/p><\/div>\r\n                            <\/div>\r\n        \r\n        <div class=\"text-start mt-5\"><a href=\"https:\/\/www.mailgun.com\/fr\/produits\/validate\/\" target=\"_blank\" class=\"btn btn-secondary\" >Start validating your list<\/a><\/div>\r\n    <\/aside>\r\n\r\n\n\r\n                                <\/div>\r\n                            \r\n                        <\/div>\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/section>\r\n\r\n\n\n    <section data-content-type=\"hub\"  class=\"section section-hub-py bg-body shadow-divider\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center justify-content-center\">\r\n                <div class=\"col-md-10 justify-content-center\">\r\n\r\n                                            <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                                                            <div>\r\n                                    \r\n                                    <h2 class=\"h3 mb-0\">R\u00e9flexions finales sur l&rsquo;am\u00e9lioration de la d\u00e9livrabilit\u00e9 des emails en 2025<\/h2>                                <\/div>\r\n                            \r\n                            <div class=\"content-body text-body-color\"><p>Sinch Mailgun est convaincu que de meilleures pratiques d&rsquo;envoi rendent la bo\u00eete de r\u00e9ception (et oserions-nous dire le monde) meilleure. Qui ne voudrait pas consulter ses emails pour d\u00e9couvrir une bo\u00eete de r\u00e9ception sans spam et pleine de messages pertinents qu&rsquo;on a vraiment envie de lire ?<\/p><p>Nous n&rsquo;y sommes pas encore. Mais en 2024, nous avons fait des progr\u00e8s. Les nouvelles exigences des exp\u00e9diteurs de Google et Yahoo ont pouss\u00e9 de nombreuses organisations dans la bonne direction. La v\u00e9rit\u00e9 est que vous n&rsquo;avez pas \u00e0 attendre que les fournisseurs de bo\u00eetes aux lettres vous obligent \u00e0 faire des changements. Il y a beaucoup de choses que vous pouvez faire pour am\u00e9liorer votre programme d&#8217;email et la d\u00e9livrabilit\u00e9 de vos emails.<\/p><p class=\"mb-0\"><b>Notre \u00e9tude sugg\u00e8re qu&rsquo;un probl\u00e8me important dans la communaut\u00e9 de l&#8217;emailing est un manque de compr\u00e9hension de la d\u00e9livrabilit\u00e9<\/b>. Mais vous ne le devineriez peut-\u00eatre pas si vous posiez la question aux exp\u00e9diteurs. L&rsquo;enqu\u00eate a r\u00e9v\u00e9l\u00e9 une grande confiance dans la connaissance de la d\u00e9livrabilit\u00e9 et la capacit\u00e9 \u00e0 mettre en \u0153uvre des strat\u00e9gies de soutien &#8211; mais est-ce une fausse confiance ?<\/p><\/div>                        <\/div>\r\n                    \r\n                                            <div class=\"mt-6 mt-md-7 mt-lg-9\">\r\n                                                            <div>\r\n                                    \n\r\n    \r\n        <div class=\"row hub-data longform-spacings\">\r\n\r\n                            <div class=\"col-6 col-lg-6 my-2\">\r\n                    <div class=\"hub-data-item h-100 p-4 p-md-5 rounded-lg bg-light\" data-theme=\"light\">\r\n                        <div class=\"h3 counter\">12 %<\/div>\r\n                        <div class=\"content-body text-body-color\">\r\n                            <p class=\"mb-0\">sont tr\u00e8s confiants dans leur connaissance de la d\u00e9livrabilit\u00e9.<\/p>                        <\/div>\r\n                                            <\/div>\r\n                <\/div>\r\n\r\n                            <div class=\"col-6 col-lg-6 my-2\">\r\n                    <div class=\"hub-data-item h-100 p-4 p-md-5 rounded-lg bg-light\" data-theme=\"light\">\r\n                        <div class=\"h3 counter\">35 %<\/div>\r\n                        <div class=\"content-body text-body-color\">\r\n                            <p class=\"mb-0\">sont assez confiants dans leur connaissance de la d\u00e9livrabilit\u00e9.<\/p>                        <\/div>\r\n                                            <\/div>\r\n                <\/div>\r\n\r\n                            <div class=\"col-6 col-lg-6 my-2\">\r\n                    <div class=\"hub-data-item h-100 p-4 p-md-5 rounded-lg bg-light\" data-theme=\"light\">\r\n                        <div class=\"h3 counter\">17 %<\/div>\r\n                        <div class=\"content-body text-body-color\">\r\n                            <p class=\"mb-0\">sont assez peu confiants dans leur connaissance de la d\u00e9livrabilit\u00e9.<\/p>                        <\/div>\r\n                                            <\/div>\r\n                <\/div>\r\n\r\n                            <div class=\"col-6 col-lg-6 my-2\">\r\n                    <div class=\"hub-data-item h-100 p-4 p-md-5 rounded-lg bg-light\" data-theme=\"light\">\r\n                        <div class=\"h3 counter\">6 %<\/div>\r\n                        <div class=\"content-body text-body-color\">\r\n                            <p class=\"mb-0\">ne sont pas du tout confiants dans leur connaissance de la d\u00e9livrabilit\u00e9.<\/p>                        <\/div>\r\n                                            <\/div>\r\n                <\/div>\r\n\r\n            \r\n        <\/div>\r\n\r\n\n\r\n                                <\/div>\r\n                            \r\n                        <\/div>\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/section>\r\n\r\n\n\n    <section data-content-type=\"hub\"  class=\"section section-hub-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center justify-content-center\">\r\n                <div class=\"col-md-10 justify-content-center\">\r\n\r\n                                            <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                            \r\n                            <div class=\"content-body text-body-color\"><p>Les <b>30 % restants ont adopt\u00e9 une position neutre sur leur connaissance de la d\u00e9livrabilit\u00e9<\/b> et leurs capacit\u00e9s \u00e0 am\u00e9liorer le placement en bo\u00eete de r\u00e9ception. En d&rsquo;autres termes, ils n&rsquo;\u00e9taient pas s\u00fbrs de la r\u00e9ponse \u00e0 donner.<\/p><p class=\"mb-0\">Bien que nous ayons constat\u00e9 des am\u00e9liorations par rapport \u00e0 notre premi\u00e8re enqu\u00eate (<a href=\"https:\/\/www.mailgun.com\/resources\/research\/state-of-deliverability-2023\/\" target=\"_blank\" rel=\"noopener noreferrer\">State of email deliverability 2023<\/a>), il subsiste encore beaucoup d&rsquo;incertitude sur les questions techniques comme l&rsquo;infrastructure et l&rsquo;authentification.<\/p><\/div>                        <\/div>\r\n                    \r\n                                            <div class=\"mt-6 mt-md-7 mt-lg-9\">\r\n                                                            <div>\r\n                                    \n    <div data-content-type=\"longform\"  class=\"callout text-body-color px-5 py-6 px-md-6 px-lg-7 py-md-7 longform-spacings rounded-lg bg-primary\" data-theme=\"light\">\r\n\r\n        <div class=\"content-body\"> <p class=\"mb-0\">Seuls 13 % des exp\u00e9diteurs de notre enqu\u00eate utilisent des tests de placement en bo\u00eete de r\u00e9ception pour savoir o\u00f9 les emails sont susceptibles d&rsquo;atterrir. Mais les rapports fournis par ce test de pr\u00e9-v\u00e9rification (seed testing) sont le moyen le plus efficace de d\u00e9terminer un taux de placement en bo\u00eete de r\u00e9ception et d&rsquo;apporter des ajustements qui am\u00e9liorent la d\u00e9livrabilit\u00e9 des emails.<\/p><\/div>\r\n    <\/div>\r\n\n\r\n                                <\/div>\r\n                            \r\n                        <\/div>\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/section>\r\n\r\n\n\n    <section data-content-type=\"hub\"  class=\"section section-hub-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center justify-content-center\">\r\n                <div class=\"col-md-10 justify-content-center\">\r\n\r\n                                            <div class=\"d-flex flex-column gap-3 gap-lg-4\">\r\n\r\n                            \r\n                            <div class=\"content-body text-body-color\"><p>De m\u00eame, de nombreux exp\u00e9diteurs qui se sentent confiants en mati\u00e8re de d\u00e9livrabilit\u00e9 n&rsquo;ont pas \u00e9t\u00e9 en mesure de d\u00e9finir correctement l&rsquo;un des indicateurs de d\u00e9livrabilit\u00e9 des emails les plus fondamentaux &#8211; le taux de livraison.<\/p><p>Il n&rsquo;est pas surprenant que le fait d&rsquo;<b>\u00e9viter le spam ait \u00e9t\u00e9 consid\u00e9r\u00e9 comme le plus grand d\u00e9fi de d\u00e9livrabilit\u00e9<\/b> \u00e0 la fois en 2023 et dans le dernier rapport. Une occasion manqu\u00e9e, cependant, est que si peu d&rsquo;exp\u00e9diteurs prennent la mesure la plus efficace pour obtenir une visibilit\u00e9 claire sur le placement en bo\u00eete de r\u00e9ception.<\/p><p class=\"mb-0\">L&rsquo;am\u00e9lioration de la d\u00e9livrabilit\u00e9 des emails dans les ann\u00e9es \u00e0 venir n\u00e9cessitera des connaissances approfondies, des outils puissants et des partenaires experts qui vous soutiennent.<\/p><\/div>                        <\/div>\r\n                    \r\n                                            <div class=\"mt-6 mt-md-7 mt-lg-9\">\r\n                                                            <div>\r\n                                    \n    <div data-content-type=\"longform\" class=\"quote hub-quote longform-spacings d-flex flex-column rounded-lg px-5 py-6 px-md-6 py-md-7 p-lg-7 shadow-sm bg-primary\" data-theme=\"light\">\r\n\r\n        <div class=\"quote-logo mb-3\">\r\n                            <svg height=\"40\" class=\"quote-icon quote-icon-color\" aria-hidden=\"true\" data-url=\"https:\/\/www.mailgun.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/custom-icons\/quotes-right.svg\"><\/svg>\r\n                    <\/div>\r\n\r\n        <blockquote class=\"quote-content content-body m-0 text-body-color\" id=\"quote-block-d60633514b6ae938532e52753291dd92\">\r\n            \u00ab Les fournisseurs de bo\u00eetes aux lettres sont motiv\u00e9s \u00e0 cr\u00e9er une exp\u00e9rience de bo\u00eete de r\u00e9ception meilleure et plus s\u00fbre pour leurs utilisateurs, mais toute organisation qui s&rsquo;appuie sur la communication par email devrait vouloir exactement la m\u00eame chose. Combien de marques pouvez-vous nommer qui n&rsquo;utilisent pas l&#8217;email comme un \u00e9l\u00e9ment cl\u00e9 de leur strat\u00e9gie de communication ? De l&rsquo;authentification \u00e0 la gestion des listes en passant par l&rsquo;am\u00e9lioration de l&rsquo;engagement par email, faire ce qui est le mieux pour les utilisateurs d&#8217;email conduit \u00e0 une meilleure d\u00e9livrabilit\u00e9 et \u00e0 un retour sur investissement plus \u00e9lev\u00e9 dans un canal indispensable. \u00bb        <\/blockquote>\r\n\r\n                    <div class=\"d-flex gap-3 mt-5\">\r\n                                    <div>\r\n                        <img decoding=\"async\" width=\"72\" height=\"72\" class=\"rounded-lg quote-author\" src=\"https:\/\/www.mailgun.com\/wp-content\/uploads\/2025\/06\/Kate-Nowrouzi.png\" alt=\"Photo of Kate Nowrouzi\">\r\n                    <\/div>\r\n                                <div class=\"d-flex flex-column align-self-center fs-sm\">\r\n                    <cite class=\"mb-0 fw-bold text-accent fst-normal\" aria-describedby=\"quote-block-d60633514b6ae938532e52753291dd92\">\r\n                        Kate Nowrouzi                    <\/cite>\r\n                                            <span class=\"mb-0 text-body-color\">VP de la d\u00e9livrabilit\u00e9 et de la strat\u00e9gie produit, Sinch<\/span>\r\n                                    <\/div>\r\n            <\/div>\r\n            <\/div>\r\n\n\r\n                                <\/div>\r\n                            \r\n                        <\/div>\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/section>\r\n\r\n\n\n    <section data-content-type=\"hub\"  class=\"section section-hub-py bg-body\" data-theme=\"light\">\r\n        <div class=\"container\">\r\n            <div class=\"row align-items-center justify-content-center\">\r\n                <div class=\"col-md-10 justify-content-center\">\r\n\r\n                    \r\n                                            <div class=\"\">\r\n                                                            <div>\r\n                                    \n\r\n\t<div class=\"form-block longform-spacings\" data-theme=\"light\">\r\n\r\n\t\t<div class=\"form-block-container shadow-lg bg-light px-5 py-7 p-md-9\">\r\n\r\n\t\t\t\r\n\t\t\t\t<div class=\"marketing-cloud-form-container\">\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"form-content mb-3\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"h5 mb-3\">Comment Mailgun peut vous aider<\/h2>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"content-body text-body-color mb-0\">D\u00e9couvrez ce que vous pouvez accomplir avec la meilleure plateforme de livraison d\u2019emails au monde.<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\r\n\r\n\t\t\t\t\t\r\n\t\t\t\t\t<iframe\r\n\t\t\t\t\t\tid=\"marketing-cloud-form\"\r\n\t\t\t\t\t\tclass=\"marketing-cloud-iframe\"\r\n\t\t\t\t\t\tdata-iframe-params=\"utm_source,utm_medium,utm_campaign,utm_term,utm_content,transid,gclid,intcmp,msclkid\"\r\n\t\t\t\t\t\tsrc=\"https:\/\/cloud.m.sinch.com\/sinchform1_0?referrer=https%3A%2F%2Fwww.mailgun.com%2Ffr%2Fwp-json%2Fwp%2Fv2%2Fsoed-chapter%2F12979&#038;lang=fr&#038;theme=www.mailgun.com\"\r\n\t\t\t\t\t\ttitle=\"Comment Mailgun peut vous aider\"\r\n\t\t\t\t\t\tstyle=\"width: 100%;\">\r\n\t\t\t\t\t<\/iframe>\r\n\t\t\t\t<\/div>\r\n\r\n\r\n\t\t\t\t<!-- GOLDCAST Form Container -- Start -->\r\n\t\t\t\t\t<\/div>\r\n\t<\/div>\r\n\n\r\n                                <\/div>\r\n                            \r\n                        <\/div>\r\n\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/section>\r\n\r\n","protected":false},"featured_media":2700,"template":"","meta":{"_acf_changed":true},"class_list":["post-12979","soed-chapter","type-soed-chapter","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Best Practices to Improve Email Deliverability - Transactional Email API Service For Developers | Mailgun<\/title>\n<meta name=\"description\" content=\"Get a recap of the research, findings, and insights from Sinch Mailgun\u2019s report, State of email deliverability 2025. What should senders do now?\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.mailgun.com\/fr\/state-of-email-deliverability\/chapter\/ameliorer-delivrabilite-emails\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Best Practices to Improve Email Deliverability - Transactional Email API Service For Developers | Mailgun\" \/>\n<meta property=\"og:description\" content=\"Get a recap of the research, findings, and insights from Sinch Mailgun\u2019s report, State of email deliverability 2025. 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