{"id":23096,"date":"2024-01-30T00:00:00","date_gmt":"2024-01-30T00:00:00","guid":{"rendered":"https:\/\/www.mailgun.com\/blog\/atualizacoes-caixa-entrada-gmail-yahoo-2024\/"},"modified":"2026-09-16T01:29:37","modified_gmt":"2026-09-16T01:29:37","slug":"atualizacoes-caixa-entrada-gmail-yahoo-2024","status":"publish","type":"blog","link":"https:\/\/www.mailgun.com\/pt\/blog\/deliverability\/atualizacoes-caixa-entrada-gmail-yahoo-2024\/","title":{"rendered":"Prote\u00e7\u00f5es de caixa de entrada do Gmail e do Yahoo em 2024 e o que elas significam para seu programa de e-mail"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">As senders, we should be the first to care about sending valuable, relevant emails to our contacts. Ultimately, email\u2019s efficiency as a communications channel depends on our recipients\u2019 overall inbox experience. More unwanted emails mean more competition and less likelihood of having our messages read.<\/p>\n\n<p class=\"wp-block-paragraph\">But that doesn\u2019t stop us from worrying when mailbox providers make the decision to enforce requirements impacting the way they handle unsolicited messages, like the ones announced earlier this month<!-- --> by <a href=\"https:\/\/blog.google\/products\/gmail\/gmail-security-authentication-spam-protection\/\" target=\"_tabs\" rel=\"noopener noreferrer\">Gmail<\/a> and <a href=\"https:\/\/blog.postmaster.yahooinc.com\/post\/730172167494483968\/more-secure-less-spam\" target=\"_tabs\" rel=\"noopener noreferrer\">Yahoo<\/a>.<\/p>\n\n<p class=\"wp-block-paragraph\">What do these announcements really mean? How are they going to impact your email program? And most importantly, what do you need to do to stay on the right side of the email law? We\u2019ve got all the answers and some recommendations in this post.<\/p>\n\r\n    <nav data-content-type=\"longform\" class=\"toc-block longform-spacings px-5 py-6 px-md-6 px-lg-7 py-md-7 bg-light fs-sm rounded-lg\" aria-labelledby=\"toc-title-8364\"><p class=\"h5 m-0\" id=\"toc-title-8364\">\u00cdndice<\/p><div class=\"d-flex mt-3\"><div class=\"w-auto fw-bold text-accent d-flex me-2\">01<\/div><div class=\"d-flex flex-column\"><a class=\"fw-bold scrollme link-body-color text-accent\" href=\"#what-are-the-new-sender-requirements\">What are the new sender requirements?<\/a><\/div><\/div><div class=\"d-flex mt-3\"><div class=\"w-auto fw-bold text-accent d-flex me-2\">02<\/div><div class=\"d-flex flex-column\"><a class=\"fw-bold scrollme link-body-color text-accent\" href=\"#what-do-these-changes-mean-for-senders\">What do these changes mean for senders?<\/a><\/div><\/div><div class=\"d-flex mt-3\"><div class=\"w-auto fw-bold text-accent d-flex me-2\">03<\/div><div class=\"d-flex flex-column\"><a class=\"fw-bold scrollme link-body-color text-accent\" href=\"#what-do-you-need-to-do-to-prepare\">What do you need to do to prepare?<\/a><a class=\"scrollme link-body-color\" href=\"#get-serious-about-email-authentication\">Get serious about email authentication<\/a><a class=\"scrollme link-body-color\" href=\"#make-it-easy-for-your-recipients-to-unsubscribe\">Make it easy for your recipients to unsubscribe<\/a><a class=\"scrollme link-body-color\" href=\"#carefully-monitor-spam-rates\">Carefully monitor spam rates<\/a><\/div><\/div><div class=\"d-flex mt-3\"><div class=\"w-auto fw-bold text-accent d-flex me-2\">04<\/div><div class=\"d-flex flex-column\"><a class=\"fw-bold scrollme link-body-color text-accent\" href=\"#how-can-sinch-mailgun-help\">How can Sinch Mailgun help?<\/a><\/div><\/div><\/nav>\n<h2 class=\"wp-block-heading\">What are the new sender requirements?<\/h2>\n\n<p class=\"wp-block-paragraph\">In an ongoing effort to secure inboxes, both Gmail and Yahoo have said that they will be enforcing new protection standards for bulk email senders.<\/p>\n\n<p class=\"wp-block-paragraph\">Gmail, who had already announced a cleanup of inactive accounts in May 2023, <a href=\"https:\/\/blog.google\/products\/gmail\/gmail-security-authentication-spam-protection\/\" target=\"_tabs\" rel=\"noopener noreferrer\">explained in a statement<\/a> that <b>enforcement will begin in February 2024<\/b>, and they\u2019ll be carefully monitoring  bulk senders (those transmitting more than 5000 messages a day). In a very similar announcement, <a href=\"https:\/\/blog.postmaster.yahooinc.com\/post\/730172167494483968\/more-secure-less-spam\" target=\"_tabs\" rel=\"noopener noreferrer\">Yahoo explained<\/a> that they\u2019ll also be targeting the first quarter of 2024.<\/p>\n    <div data-content-type=\"longform\" class=\"quote hub-quote longform-spacings d-flex flex-column rounded-lg px-5 py-6 px-md-6 py-md-7 p-lg-7 shadow-sm bg-primary\" data-theme=\"light\">\r\n\r\n        <div class=\"quote-logo mb-3\">\r\n                            <svg height=\"40\" class=\"quote-icon quote-icon-color\" aria-hidden=\"true\" data-url=\"https:\/\/www.mailgun.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/custom-icons\/quotes-right.svg\"><\/svg>\r\n                    <\/div>\r\n\r\n        <blockquote class=\"quote-content content-body m-0 text-body-color\" id=\"quote-block-d3006dfa784c1a656deb1d978db66d0d\">\r\n            Many bulk senders don&#8217;t appropriately secure and configure their systems, allowing attackers to easily hide in their midst.        <\/blockquote>\r\n\r\n                    <div class=\"d-flex gap-3 mt-5\">\r\n                                <div class=\"d-flex flex-column align-self-center fs-sm\">\r\n                    <cite class=\"mb-0 fw-bold text-accent fst-normal\" aria-describedby=\"quote-block-d3006dfa784c1a656deb1d978db66d0d\">\r\n                        Neil Kumaran                    <\/cite>\r\n                                            <span class=\"mb-0 text-body-color\">Group Product Manager, Gmail Security &#038; Trust<\/span>\r\n                                    <\/div>\r\n            <\/div>\r\n            <\/div>\r\n\n<p class=\"wp-block-paragraph\">These upcoming requirements are certainly the most substantial we\u2019ve seen mailbox providers enforce in recent years, but they\u2019re not new. In fact, authentication, one-click unsubscribe, and spam monitoring have been high on the list of <a href=\"https:\/\/www.mailgun.com\/blog\/email\/understanding-email-deliverability\/\" target=\"_tabs\" rel=\"noopener noreferrer\">email deliverability best practices<\/a> for quite some time now.<\/p>\n\n<p class=\"wp-block-paragraph\">And while it\u2019s no surprise it has caused some concern among senders, at Sinch Mailgun we suspect requirements like these will soon spread across the industry.<\/p>\n\n<h2 class=\"wp-block-heading\">What do these changes mean for senders?<\/h2>\n\n<p class=\"wp-block-paragraph\">The most straight forward answer to this question is that, if you haven\u2019t already, you\u2019ll need to get serious about certain email deliverability best practices. <!-- -->In fact, you should be proactive when it comes to implementing the new requirements, as Kate Nowrouzi points out in this video. <\/p>\n\t<div class=\"custom-video\">\r\n\t\t\t\t\t                    <div class=\"iframe-responsive-container lazy-video rounded-lg overflow-hidden \">\r\n                <a href=\"https:\/\/www.youtube.com\/watch?v=eVGeHaWUwY8\" class=\"lazy-video-link\" data-lazy-video=\"eVGeHaWUwY8\" target=\"_blank\" rel=\"nofollow\" role=\"button\" data-source=\"youtube\" data-language=\"pt\" data-thumb=\"https:\/\/img.youtube.com\/vi\/eVGeHaWUwY8\/maxresdefault.jpg\" title=\"Sinch Video\">\r\n                    <div class=\"btn btn-light btn-light-social btn-play btn-play-circle\">\r\n                                                    <svg aria-hidden=\"true\" data-url=\"https:\/\/www.mailgun.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/sinch\/play.svg\"><\/svg>\r\n                                            <\/div>\r\n                    <img decoding=\"async\"  src=\"https:\/\/img.youtube.com\/vi\/eVGeHaWUwY8\/maxresdefault.jpg\" alt=\"Why Google and Yahoo&#039;s new sender requirements are changing email for the better\">\r\n                <\/a>\r\n            <\/div>\r\n                        <script type=\"application\/ld+json\">\r\n            {\n    \"@context\": \"http:\/\/schema.org\",\n    \"@type\": \"VideoObject\",\n    \"@id\": \"https:\/\/www.youtube.com\/watch?v=eVGeHaWUwY8#VideoObject\",\n    \"thumbnailUrl\": \"https:\/\/img.youtube.com\/vi\/eVGeHaWUwY8\/maxresdefault.jpg\",\n    \"embedUrl\": \"https:\/\/www.youtube.com\/embed\/eVGeHaWUwY8\",\n    \"contentUrl\": \"https:\/\/www.youtube.com\/watch?v=eVGeHaWUwY8\",\n    \"name\": \"Why Google and Yahoo's new sender requirements are changing email for the better\",\n    \"description\": \"When two major mailbox providers come together to make an announcement that impacts email deliverability, businesses tend to listen. There was a lot of concern when Google and Yahoo sender requirements for 2024 were announced. Were those worries overblown, or should more senders have been paying attention? \\n\\nWe explore the answers in Sinch Mailgun\\u2019s new report \\u201cState of email deliverability 2025.\\u201d In this video that looks back on what happened, email industry veteran Kate Nowrouzi gives her opinion on the overall reaction to the new requirements for bulk senders. Months after the changes were enforced, most senders would now agree that Google and Yahoo\\u2019s new sender requirements were necessary and even good for the future of email. However, not everyone feels that way. Were the so called \\u201cYahoogle\\u201d requirements a good thing, or a punishment for email marketers who wouldn\\u2019t get in line? \\n\\nKate explains what senders should be doing now if they want to continue to reach the inboxes of Yahoo Mail and Gmail users.  Do you still need to comply with the rules? Our exclusive survey asked businesses around the world how they\\u2019ve adapted their email sending practices to meet the requirements.  \\n\\nExplore the survey results from State of email deliverability 2025: \\nhttps:\/\/www.mailgun.com\/resources\/research\/yahoogle-bulk-senders\/  \\n\\nFind out more about Yahoo and Googles new sender requirements: \\nhttps:\/\/www.mailgun.com\/blog\/deliverability\/gmail-and-yahoo-inbox-updates-2024\/\",\n    \"uploadDate\": \"2024-11-20T16:56:34+00:00\",\n    \"duration\": \"PT54S\"\n}        <\/script>\r\n        \t\t\r\n\t\t\t<\/div>\r\n\r\n\t\r\n\n<p class=\"wp-block-paragraph\">Both Gmail and Yahoo have highlighted three key changes that senders will need to prioritize if they want to be seen as legitimate senders come 2024:<\/p>\n\n<ol class=\"wp-block-list\">\n<li><b>Authenticate their email: <\/b>Senders will be required to verify their sender identities with standard protocols like SPF, DKIM, and DMARC.<\/li>\n\n\n\n<li><b>Enable one-click unsubscribe: <\/b>Senders will need to implement a single-click unsubscribe link within emails if they haven\u2019t already, to allow recipients to easily opt out.<\/li>\n\n\n\n<li><b>Only send emails users want: <\/b>Gmail and Yahoo are getting serious about spam monitoring and senders will need to ensure they\u2019re keeping below a set spam rate threshold.<\/li>\n<\/ol>\n\n<p class=\"wp-block-paragraph\">These mandates will only affect bulk senders, defined by Google as senders with volumes of 5000 or more messages to Gmail addresses in one day. The announcements don\u2019t specify that a sender must send 5000 messages <i>each<\/i> day, or within a certain time frame, though. So, <b>it\u2019s important to consider your peak holiday sending habits, and large campaigns when checking if these rules will apply to you. <\/b><i>You<\/i> may not think of yourself as a bulk sender, but mailbox providers might disagree.<\/p>\n\n<p class=\"wp-block-paragraph\">As we mentioned before, these requirements are not unexpected or revolutionary changes in the way we should be sending emails, but they\u2019re still not followed by many senders.\u00a0For example, email authentication has been strongly encouraged for a number of years now. Still, our <a href=\"https:\/\/www.mailgun.com\/pt\/resources\/research\/estado-da-entregabilidade-2023\/\" target=\"_tabs\" rel=\"noopener noreferrer\">State of email deliverability report<\/a> found that around 40% of senders are either unsure or not implementing both SPF and DKIM, and among those using DMARC, 40% are not sure what their policy is.<\/p>\n    <div data-content-type=\"longform\" class=\"quote hub-quote longform-spacings d-flex flex-column rounded-lg px-5 py-6 px-md-6 py-md-7 p-lg-7 shadow-sm bg-primary\" data-theme=\"light\">\r\n\r\n        <div class=\"quote-logo mb-3\">\r\n                            <svg height=\"40\" class=\"quote-icon quote-icon-color\" aria-hidden=\"true\" data-url=\"https:\/\/www.mailgun.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/custom-icons\/quotes-right.svg\"><\/svg>\r\n                    <\/div>\r\n\r\n        <blockquote class=\"quote-content content-body m-0 text-body-color\" id=\"quote-block-3a935e8a80edf5420c8503ec5b390def\">\r\n            These changes are like a tune-up for the email world, and by fixing a few things under the hood, we can keep email running smoothly. But just like a tune-up, this is not a one-time exercise. Keeping email more secure, user friendly and spam-free requires constant collaboration and vigilance from the entire email community.        <\/blockquote>\r\n\r\n                    <div class=\"d-flex gap-3 mt-5\">\r\n                                <div class=\"d-flex flex-column align-self-center fs-sm\">\r\n                    <cite class=\"mb-0 fw-bold text-accent fst-normal\" aria-describedby=\"quote-block-3a935e8a80edf5420c8503ec5b390def\">\r\n                        Neil Kumaran                    <\/cite>\r\n                                            <span class=\"mb-0 text-body-color\">Group Product Manager, Gmail Security &#038; Trust<\/span>\r\n                                    <\/div>\r\n            <\/div>\r\n            <\/div>\r\n\n<p class=\"wp-block-paragraph\">The good news is that both providers have highlighted similar updates in their statements, primarily focused on maintaining higher standards of authentication, simplifying unsubscription from promotional emails, and holding senders to a lower spam rate threshold. Here\u2019s a snapshot of what to expect.<\/p>\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" class=\"wp-image-4531\" width=\"1200\" height=\"630\" src=\"https:\/\/www.mailgun.com\/wp-content\/uploads\/2025\/07\/MG-Gmail-Update-1200x630__3_.png\" alt=\"Image outlining Gmail inbox update for Feburary 2024 that include authentication expectations, single click unsubscribe, and maintaining a low spam rate.\" srcset=\"https:\/\/www.mailgun.com\/wp-content\/uploads\/2025\/07\/MG-Gmail-Update-1200x630__3_.png 1200w, https:\/\/www.mailgun.com\/wp-content\/uploads\/2025\/07\/MG-Gmail-Update-1200x630__3_-300x158.png 300w, https:\/\/www.mailgun.com\/wp-content\/uploads\/2025\/07\/MG-Gmail-Update-1200x630__3_-768x403.png 768w, https:\/\/www.mailgun.com\/wp-content\/uploads\/2025\/07\/MG-Gmail-Update-1200x630__3_-1024x538.png 1024w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/figure>\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" class=\"wp-image-4532\" width=\"1200\" height=\"630\" src=\"https:\/\/www.mailgun.com\/wp-content\/uploads\/2025\/07\/MG-Yahoo-Update-1200x630-revised__2_.png\" alt=\"Image outlining the Yahoo inbox update for Q1 2024 that include authentication expectations, single click unsubscribe, and maintaining a low spam rate.\" srcset=\"https:\/\/www.mailgun.com\/wp-content\/uploads\/2025\/07\/MG-Yahoo-Update-1200x630-revised__2_.png 1200w, https:\/\/www.mailgun.com\/wp-content\/uploads\/2025\/07\/MG-Yahoo-Update-1200x630-revised__2_-300x158.png 300w, https:\/\/www.mailgun.com\/wp-content\/uploads\/2025\/07\/MG-Yahoo-Update-1200x630-revised__2_-768x403.png 768w, https:\/\/www.mailgun.com\/wp-content\/uploads\/2025\/07\/MG-Yahoo-Update-1200x630-revised__2_-1024x538.png 1024w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/figure>\n\n<h2 class=\"wp-block-heading\">What do you need to do to prepare?<\/h2>\n\n<p class=\"wp-block-paragraph\">So, the ball is now on the email sender\u2019s court to get ready before 2024.\u00a0What changes do you need to make to ensure your emails keep landing in the inbox? And how do you implement them?<\/p>\n\n<p class=\"wp-block-paragraph\">Here\u2019s a detailed list:<\/p>\n\n<h3 class=\"wp-block-heading\">Get serious about email authentication<\/h3>\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.mailgun.com\/pt\/blog\/deliverability\/autenticacao-e-mail-identidade-envio\/\" target=\"_tabs\" rel=\"noopener noreferrer\">Email authentication<\/a> is the process of securing and confirming your sender identity through certificates and encryption. The purpose is to protect your identity against spoofing and protect your recipients from phishing attacks. This is why t<b>he Gmail and Yahoo updates focus on validating your sender identity<\/b>. <a href=\"https:\/\/support.google.com\/accounts\/answer\/6010255\" target=\"_tabs\" rel=\"noopener noreferrer\">In 2022,<\/a> Gmail began to require that senders adopt <i>some form<\/i> of authentication, which resulted in a <a href=\"https:\/\/blog.google\/products\/gmail\/gmail-security-authentication-spam-protection\/\" target=\"_tabs\" rel=\"noopener noreferrer\">75% drop in unauthenticated messages<\/a> received by Gmail users. But complex problems like spammers, phishers, and malware require equally complex solutions.<\/p>\n\n<p class=\"wp-block-paragraph\">Gmail\u2019s first task for bulk senders is that they authenticate their email by following these <a href=\"https:\/\/support.google.com\/a\/answer\/174124\" target=\"_tabs\" rel=\"noopener noreferrer\">best practices.<\/a> The requirement from both Gmail and Yahoo is to set up strong authentication with \u201c SPF, DKIM, and DMARC for your domain.\u201d Previously not a requirement, this move towards implementing Domain-based Message Authentication, Reporting, and Conformance, (DMARC) is something Sinch Mailgun\u2019s Jonathan Torres had already predicted in our guide on email security and compliance.<\/p>\n    <div data-content-type=\"longform\" class=\"quote hub-quote longform-spacings d-flex flex-column rounded-lg px-5 py-6 px-md-6 py-md-7 p-lg-7 shadow-sm bg-primary\" data-theme=\"light\">\r\n\r\n        <div class=\"quote-logo mb-3\">\r\n                            <svg height=\"40\" class=\"quote-icon quote-icon-color\" aria-hidden=\"true\" data-url=\"https:\/\/www.mailgun.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/custom-icons\/quotes-right.svg\"><\/svg>\r\n                    <\/div>\r\n\r\n        <blockquote class=\"quote-content content-body m-0 text-body-color\" id=\"quote-block-3b526213584e0a7188fc2a3243302704\">\r\n            At some point, mailbox providers may decide to prioritize messages from senders that have DMARC policies set to reject or quarantine, because those are the ones they can verify and trust. We haven\u2019t seen anyone take that step yet, but the groundwork is there to require senders to have a DMARC policy set to something besides p=none. That might be what it takes for adoption.        <\/blockquote>\r\n\r\n                    <div class=\"d-flex gap-3 mt-5\">\r\n                                    <div>\r\n                        <img decoding=\"async\" width=\"72\" height=\"72\" class=\"rounded-lg quote-author\" src=\"https:\/\/www.mailgun.com\/wp-content\/uploads\/2025\/07\/Jonathan-Torres_Headshot-scaled.jpeg\" alt=\"Foto de Jonathan Torres\">\r\n                    <\/div>\r\n                                <div class=\"d-flex flex-column align-self-center fs-sm\">\r\n                    <cite class=\"mb-0 fw-bold text-accent fst-normal\" aria-describedby=\"quote-block-3b526213584e0a7188fc2a3243302704\">\r\n                        Jonathan Torres                    <\/cite>\r\n                                            <span class=\"mb-0 text-body-color\">TAM Team Manager, Mailgun<\/span>\r\n                                    <\/div>\r\n            <\/div>\r\n            <\/div>\r\n\n<p class=\"wp-block-paragraph\">Our recommendation is to <b>set up all three authentications if you are a bulk sender<\/b> to protect your sender identity <i>and <\/i>your deliverability. Here\u2019s how to go about it.<\/p>\n\n<h4 class=\"wp-block-heading\">New email authentication requirements<\/h4>\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>What\u00ad you\u2019\u00adll need\u00ad<\/th><th>How to get ther\u00ade<\/th><\/tr><\/thead><tbody><tr><td><strong>Gm\u00adail:<\/strong> Both\u00ad SPF and DKIM\u00ad are requ\u00adired by Gmai\u00adl. Mess\u00adages that\u00ad don\u2019\u00adt carr\u00ady thes\u00ade prot\u00adocols will\u00ad be reje\u00adcted from\u00ad the inbo\u00adx or mark\u00aded as spam\u00ad. DMAR\u00adC is also\u00ad requ\u00adired to prev\u00adent Gmai\u00adl impe\u00adrsonation in FROM\u00ad head\u00aders.<\/td><td>\nIf you\u2019\u00adre a Mail\u00adgun user\u00ad, we\u2019v\u00ade alre\u00adady got you cove\u00adred on SPF and DKIM\u00ad. But if you\u2019\u00adre not we\u2019v\u00ade outl\u00adined the proc\u00adesses for obta\u00adining thes\u00ade auth\u00adentications in thes\u00ade post\u00ads: <a href=\"https:\/\/www.mailgun.com\/blog\/deliverability\/spf-records-basics\/\">SPF\u00ad basi\u00adcs<\/a> and <a href=\"https:\/\/www.mailgun.com\/pt\/blog\/deliverability\/entender-dkim-como-funciona\/\">Und\u00aderstanding DKIM\u00ad<\/a>. <a href=\"https:\/\/www.mailgun.com\/pt\/blog\/deliverability\/autenticacao-e-mail-identidade-envio\/#chapter-3\">For\u00ad DMAR\u00adC you will\u00ad need\u00ad to set at mini\u00admum a p=no\u00adne poli\u00adcy.<\/a>\n<\/td><\/tr><tr><td>\n<strong>Ya\u00adhoo:<\/strong> Will\u00ad requ\u00adire stro\u00adng auth\u00adentication and for user\u00ads to \u201clev\u00aderage indu\u00adstry stan\u00addards such\u00ad as SPF,\u00ad DKIM\u00ad, and DMAR\u00adC\u201d.\n<\/td><td>\nImpl\u00adementing DMAR\u00adC take\u00ads a bit more\u00ad time\u00ad, as DMAR\u00adC allo\u00adws you to make\u00ad choi\u00adces rega\u00adrding your\u00ad poli\u00adcy base\u00add on your\u00ad emai\u00adl prog\u00adram. Get star\u00adted now by chec\u00adking out our <a href=\"https:\/\/www.mailgun.com\/pt\/blog\/deliverability\/implementar-dmarc\/\">Imp\u00adlementing DMAR\u00adC<\/a> arti\u00adcle.\n<\/td><\/tr><\/tbody><\/table><\/figure>\n\n<h3 class=\"wp-block-heading\">Make it easy for your recipients to unsubscribe<\/h3>\n\n<p class=\"wp-block-paragraph\">There were already good reasons to provide a clearly visible unsubscribe for contacts, and an unsubscribe link in the footer text of email messages is already a standard practice across the board, that\u2019s not what this requirement is about.<\/p>\n\n<p class=\"wp-block-paragraph\">Sending messages to users who don\u2019t want them has a major negative impact on your engagement metrics and spam rates and is ultimately bad for your overall reputation. In our podcast, <a href=\"https:\/\/www.mailgun.com\/pt\/resources\/podcasts\/marcel-becker-yahoo\/\" target=\"_tabs\" rel=\"noopener noreferrer\">Email\u2019s Not Dead<\/a>, we sat down with Marcel Becker, Sr. Product Manager for Yahoo, and asked him lots of questions about Yahoo\u2019s new requirements.<\/p>\n\n<p class=\"wp-block-paragraph\">You can check out more in our <a href=\"https:\/\/www.mailgun.com\/pt\/blog\/deliverability\/yahoo-requisito-insights-com-marcel-becker\/\" target=\"_tabs\" rel=\"noopener noreferrer\">key takeaways post<\/a> but here&#8217;s a preview: It\u2019s a lot more likely that a user will unsubscribe to a message if the option to unsubscribe is visible from within the mailbox UI. Many users find it faster and easier to move a message to the spam folder than they do to scroll to the bottom of the email and complete a multi-step process.<\/p>\n\n<p class=\"wp-block-paragraph\">Now, one-unsubscribe links will be even more important. From 2024, both Gmail and Yahoo will require that senders provide a single-click process for users to unsubscribe, as opposed to confirming your email or updating your subscription preferences and providing feedback. Senders will have two days to implement unsubscribe requests.<\/p>\n\n<h4 class=\"wp-block-heading\">New unsubscribe requirements<\/h4>\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>What\u00ad you\u2019\u00adll need\u00ad<\/th><th>How to get ther\u00ade<\/th><\/tr><\/thead><tbody><tr><td>\n<strong>Sa\u00adme for Gmai\u00adl and Yaho\u00ado:<\/strong> A sing\u00adle-click path\u00adway for user\u00ads to easi\u00adly unsu\u00adbscribe from\u00ad your\u00ad mess\u00adages from\u00ad with\u00adin the mail\u00adbox prov\u00adider\u2019s UI usin\u00adg list\u00ad-unsubscribe head\u00aders, and inte\u00adrnal supp\u00adort to hono\u00adr unsu\u00adbscribe requ\u00adests and remo\u00adve addr\u00adesses from\u00ad rele\u00advant emai\u00adl list\u00ads with\u00adin 2 days\u00ad.\n<\/td><td>\nSend\u00aders will\u00ad need\u00ad to put list\u00ad-unsubscribe post\u00ad head\u00aders into\u00ad the head\u00ader of thei\u00adr emai\u00adl as spec\u00adified by <a href=\"https:\/\/www.rfc-editor.org\/info\/rfc8058\">RFC\u00ad 8058\u00ad.<\/a>\n<\/td><\/tr><\/tbody><\/table><\/figure>\n\n<h3 class=\"wp-block-heading\">Carefully monitor spam rates<\/h3>\n\n<p class=\"wp-block-paragraph\">What\u2019s the best way to eliminate spam from user\u2019s inboxes? Set a low spam rate threshold and tell senders they can\u2019t exceed it.<\/p>\n\n<p class=\"wp-block-paragraph\">The strategy for both Yahoo and Gmail is the same, as is the spam complaint rate threshold of 0.3%. This may sound like a ridiculously low percentage but it\u2019s not when you consider that many Email Service Providers (ESPs) and independent companies have existing internal practice of maintaining spam rates below 0.1%, or one message marked as spam out of every 1,000 sent.<\/p>\n    <div data-content-type=\"longform\" class=\"quote hub-quote longform-spacings d-flex flex-column rounded-lg px-5 py-6 px-md-6 py-md-7 p-lg-7 shadow-sm bg-primary\" data-theme=\"light\">\r\n\r\n        <div class=\"quote-logo mb-3\">\r\n                            <svg height=\"40\" class=\"quote-icon quote-icon-color\" aria-hidden=\"true\" data-url=\"https:\/\/www.mailgun.com\/wp-content\/plugins\/sinch-core\/assets\/icons\/custom-icons\/quotes-right.svg\"><\/svg>\r\n                    <\/div>\r\n\r\n        <blockquote class=\"quote-content content-body m-0 text-body-color\" id=\"quote-block-af81675830a87418bab754465c0bc6e4\">\r\n            We chose 0.3% because there are other companies and programs out there and 0.3% or below is the requirement for them already. If your traffic sustains a spam rate above 0.3%, you&#8217;re probably already in a world of hurt. Generally, we look for much smaller numbers, but 0.3% resonates with the industry so we chose to make it public.        <\/blockquote>\r\n\r\n                    <div class=\"d-flex gap-3 mt-5\">\r\n                                    <div>\r\n                        <img decoding=\"async\" width=\"72\" height=\"72\" class=\"rounded-lg quote-author\" src=\"https:\/\/www.mailgun.com\/wp-content\/uploads\/2025\/07\/marcel-becker_headshot.png\" alt=\"Foto de Marcel Becker\">\r\n                    <\/div>\r\n                                <div class=\"d-flex flex-column align-self-center fs-sm\">\r\n                    <cite class=\"mb-0 fw-bold text-accent fst-normal\" aria-describedby=\"quote-block-af81675830a87418bab754465c0bc6e4\">\r\n                        Marcel Becker                    <\/cite>\r\n                                            <span class=\"mb-0 text-body-color\">Sr Director Product Management at Yahoo<\/span>\r\n                                    <\/div>\r\n            <\/div>\r\n            <\/div>\r\n\n<p class=\"wp-block-paragraph\">Your spam rate, or <a href=\"https:\/\/www.mailgun.com\/pt\/blog\/deliverability\/taxa-de-reclamacao-de-spam\/#chapter-1\" target=\"_tabs\" rel=\"noopener noreferrer\">spam complaint rate<\/a>, is the number of recipients that report your message as spam compared to the total number of emails that were delivered. <b>The best way to keep this number low is to monitor<\/b>, sunset disengaged subscribers before they are tempted to press the spam button, and promptly respond to any spike in your spam complaint rate by <a href=\"https:\/\/www.mailgun.com\/pt\/blog\/deliverability\/importancia-limpeza-lista-e-mails\/\" target=\"_tabs\" rel=\"noopener noreferrer\">cleaning your list<\/a> and reviewing your sending practices.<\/p>\n\n<p class=\"wp-block-paragraph\">Remember, Gmail doesn\u2019t provide traditional feedback loops like Yahoo does, so you\u2019ll need to ensure you\u2019re signed up with <a href=\"https:\/\/www.mailgun.com\/pt\/blog\/deliverability\/google-postmaster-tools-reputacao-remetente\/\" target=\"_tabs\" rel=\"noopener noreferrer\">Google Postmasters Tools<\/a> to monitor your spam rates.<\/p>\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>What\u00ad you\u2019\u00adll need\u00ad<\/th><th>How to get ther\u00ade<\/th><\/tr><\/thead><tbody><tr><td>\n<strong>Sa\u00adme for Gmai\u00adl and Yaho\u00ado:<\/strong> The spam\u00ad comp\u00adlaint thre\u00adshold is 0.3%\u00ad.\n<\/td><td>Clos\u00adely moni\u00adtor your\u00ad spam\u00ad rate\u00ad, as well\u00ad as othe\u00adr enga\u00adgement metr\u00adics, usin\u00adg reso\u00adurces like\u00ad <a href=\"https:\/\/www.mailgun.com\/pt\/blog\/deliverability\/google-postmaster-tools-reputacao-remetente\/\">Goo\u00adgle Post\u00admasters Tool\u00ads<\/a>. Empl\u00adoy deli\u00adverability best\u00ad prac\u00adtices like\u00ad <a href=\"https:\/\/www.mailgun.com\/pt\/blog\/deliverability\/como-gerenciar-sua-lista-de-e-mails\/\">lis\u00adt mana\u00adgement<\/a> and <a href=\"https:\/\/www.mailgun.com\/pt\/blog\/deliverability\/politicas-de-sunset-destinatarios-nao-engajados\/\">sun\u00adset poli\u00adcies<\/a> to opti\u00admize your\u00ad emai\u00adl list\u00ads, ensu\u00adring you\u2019\u00adre only\u00ad send\u00ading mess\u00adages to enga\u00adged reci\u00adpients. Use <a href=\"https:\/\/www.mailgun.com\/products\/inbox\/\">del\u00adiverability tool\u00ads<\/a> like\u00ad Emai\u00adl Veri\u00adfication and Inbo\u00adx Plac\u00adement Test\u00ading to stay\u00ad on top of your\u00ad over\u00adall deli\u00adverability and impr\u00adove your\u00ad inbo\u00adx plac\u00adement.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n<h2 class=\"wp-block-heading\">How can Sinch Mailgun help?<\/h2>\n\n<p class=\"wp-block-paragraph\">At Sinch Mailgun, email deliverability excellence is always at the core of our product offering. We\u2019re constantly striving to set up our users for deliverability success and making sure you get the help you need to achieve it. Part of those efforts are getting the right people in the room so we can provide the most accurate information. In this spirit, Kate Nowrouzi, VP of Deliverability at Sinch Mailgun sat down with Marcel Becker, Sr. Product Manager at Yahoo, and Anu Yamunan, Director of Product for Anti-Abuse and Safety at Google, for a fireside chat to answer some of the most common questions around these sender requirements, and find out the reasons behind them.<\/p>\n\r\n    <aside data-content-type=\"longform\"  class=\"banner-block longform-spacings rounded-lg shadow-lg px-5 py-6 px-md-6 py-md-7 p-lg-7 bg-light\" data-theme=\"dark\" aria-labelledby=\"banner-block-block_601a26d292609bebbd12bc36e961a7c9\">\r\n                    <p class=\"text-uppercase section-caption text-body-color\">\r\n                On-demand webinar            <\/p>\r\n                            <p class=\"h4 text-accent fw-bold\" id=\"banner-block-block_601a26d292609bebbd12bc36e961a7c9\">\r\n                Are you prepared for Google and Yahoo&#8217;s new sender requirements?            <\/p>\r\n                            <div class=\"mb-0 text-body-color\">\r\n                                    <div class=\"content-body mb-0 text-body-color\">View our fireside chat with Marcel Becker, Senior Director of Product at Yahoo, Anu Yamunan, Director of Product for Anti-Abuse &amp; Safety at Google, and Kate Nowrouzi, Vice President of Deliverability at Sinch Mailgun, as we explore the new requirements for bulk email senders.<\/div>\r\n                            <\/div>\r\n        \r\n        <div class=\"text-start mt-5\"><a href=\"https:\/\/sinch.registration.goldcast.io\/events\/8658af11-5b57-47c2-a1a5-a6a5bffd8a07\"  class=\"btn btn-secondary\" >View recording<\/a><\/div>\r\n    <\/aside>\r\n\r\n\n<p class=\"wp-block-paragraph\">Mailgun users can rest assured that their email authentication protocols are already compliant with Gmail and Yahoos requirements, since our platform automatically enforces both SPF and DKIM by default. For more resources, we\u2019ve put together a <a href=\"https:\/\/try.mailgun.com\/googleyahooupdates\/\" target=\"_tabs\" rel=\"noopener noreferrer\">library and checklist with everything you need.<\/a><\/p>\n\n<p class=\"wp-block-paragraph\">We also offer a full suite of innovative deliverability tools and services designed to make these protections easy to achieve. Our <a href=\"https:\/\/www.mailgun.com\/pt\/blog\/deliverability\/email-deliverability-tools\/\" target=\"_tabs\" rel=\"noopener noreferrer\"><b>Mailgun Optimize deliverability toolkit<\/b><\/a> includes great tools to test, monitor, and analyze various essential email deliverability elements.<\/p>\n\n<ul class=\"wp-block-list\">\n<li><a href=\"\/products\/inbox\/email-verification\/\" target=\"_tabs\" rel=\"noopener noreferrer\">Email validations<\/a> helps remove high-risk and invalid addresses from your lists before you send to help reduce bounce rates and protect your reputation.<\/li>\n\n\n\n<li><a href=\"https:\/\/www.mailgun.com\/pt\/blog\/product\/anuncio-beta-entrega-na-caixa-de-entrada\/\" target=\"_tabs\" rel=\"noopener noreferrer\">Inbox Placement Testing<\/a> shows you which folder or tab your email is most likely to land in across top providers (like Gmail and Yahoo) and helps proactively test your authentication status.<\/li>\n\n\n\n<li><a href=\"https:\/\/www.mailgun.com\/pt\/blog\/deliverability\/google-postmaster-tools-reputacao-remetente\/\" target=\"_tabs\" rel=\"noopener noreferrer\">Google Postmaster integration<\/a> shows you user-reported spam rate and other essential stats like authentication status monitoring for DMARC for those sending emails to Gmail users.<\/li>\n\n\n\n<li><a href=\"https:\/\/www.mailgun.com\/pt\/products\/inbox\/deliverability\/blocklist-monitoring-service\/\" target=\"_tabs\" rel=\"noopener noreferrer\">Bounce Classification<\/a> helps you identify critical bounces that might be occurring due to your sender reputation.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">Together, these tools ultimately make it easy to stay on top of your email performance.<\/p>\n\n<p class=\"wp-block-paragraph\">Think your business might need some additional support as you navigate these changes? Check out our <a href=\"\/products\/inbox\/deliverability-services\/\" target=\"_tabs\" rel=\"noopener noreferrer\">Deliverability Services!<\/a> We have a dedicated team of experts with over 320 years of combined email experience ready to help your company navigate these evolving industry standards and implement the tailored strategy that best fits your email needs.<\/p>\n\r\n    <aside data-content-type=\"longform\"  class=\"banner-block longform-spacings rounded-lg shadow-lg px-5 py-6 px-md-6 py-md-7 p-lg-7 bg-light\" data-theme=\"dark\" aria-labelledby=\"banner-block-block_664b8c6b96c58d083f9e86d97d1229f7\">\r\n                    <p class=\"text-uppercase section-caption text-body-color\">\r\n                Learn about our Deliverability Services            <\/p>\r\n                            <p class=\"h4 text-accent fw-bold\" id=\"banner-block-block_664b8c6b96c58d083f9e86d97d1229f7\">\r\n                Deliverability Services            <\/p>\r\n                            <div class=\"mb-0 text-body-color\">\r\n                                    <div class=\"content-body mb-0 text-body-color\">Looking to send a high volume of emails? Our email experts can supercharge your email performance. See how we&#x27;ve helped companies like Lyft, Shopify, Github increase their email delivery rates to an average of 97%.<\/div>\r\n                            <\/div>\r\n        \r\n        <div class=\"text-start mt-5\"><a href=\"https:\/\/www.mailgun.com\/pt\/solutions\/servicos-de-entregabilidade-lp\/\"  class=\"btn btn-secondary\" >Learn more<\/a><\/div>\r\n    <\/aside>\r\n\r\n","protected":false},"excerpt":{"rendered":"<p>O Gmail e o Yahoo continuam combatendo os e-mails indesejados com novos requisitos para remetentes que proporcionar\u00e3o uma experi\u00eancia melhor na caixa de entrada para a base de usu\u00e1rios e ter\u00e3o um grande impacto sobre os remetentes. As pr\u00f3ximas mudan\u00e7as focam em melhorar a autentica\u00e7\u00e3o e a relev\u00e2ncia do e-mail, abrindo caminho para novos padr\u00f5es de caixa de correio que exigem que remetentes de todos os lugares subam o n\u00edvel.<\/p>\n","protected":false},"author":20,"featured_media":4376,"menu_order":0,"template":"","meta":{"_acf_changed":false,"footnotes":""},"blog_category":[21],"class_list":["post-23096","blog","type-blog","status-publish","has-post-thumbnail","hentry","blog_category-deliverability"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Requisitos de caixa de entrada do Gmail e do Yahoo e o que eles significam para remetentes - Transactional Email API Service For Developers | Mailgun<\/title>\n<meta name=\"description\" content=\"O Gmail e o Yahoo anunciam atualiza\u00e7\u00f5es transformadoras para 2024. 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