We\u2019ve all been where you\u2019re sitting right now. You\u2019ve just finished signing up for Mailgun, the activation email is on its way to your inbox, and you\u2019re poring over our documentation to get a better understanding of how to build the perfect scripts for sending.\u00a0<\/p>\n\n
As exciting as this time may be, it\u2019s important to take your time and get the basics done right so you can get up and running safely. When you put together all of the proper building blocks for stronger sending at the start, you\u2019re less likely to run into issues down the road. As a member of Mailgun\u2019s support team, I see a lot of what holds senders up down the line. So, to get you off on the right track, here are some of our popular documentation and support requests:<\/p>\n\n
A verified domain is required to send any emails at Mailgun, and the verification process is critical to protecting our infrastructure and your domain\u2019s sending reputation. Why? If we didn\u2019t require users to verify their domain, bad actors could claim they were PayPal or Google or even YOUR company to send emails that could contain malicious code, inappropriate content, or any other nightmare situation.\u00a0<\/p>\n\n
We want to ensure that users are sending from a domain that they control to mitigate these risks. The best way to do that is to have our customers add domain specific domains to their DNS host file\/zone file. This process can take up to 24-48 hours to complete, depending on your DNS host, which is why it\u2019s best to start here.<\/p>\n\n
You can find your DNS records for each domain in your control panel by expanding the \u201cSending\u201d menu in the Toolbar on the left hand side and clicking the \u201cDomain Settings\u201d button. This screen will show a drop down menu at the top of the screen containing all of the domains you have added to your account.<\/p>\n\n Select the domain you need the records for then click the \u201cDNS Records\u201d tab. Bring those records to your DNS host and have them input according to their specifications. Each DNS provider will have different formatting needs for each record, so it\u2019s best to work with them to get this published correctly. Once these records have propagated, you will see green check marks next to the records in the \u201cDomain Settings\u201d page!<\/p>\n\r\n ![\"Mailgun's](\"https:\/\/www.mailgun.com\/wp-content\/uploads\/2025\/07\/Screen_Shot_2019-10-04_at_2.43.40_PM.png\")
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