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Direct, One-to-One Contact

Optimize your email program and drive results with expert guidance and regular consultations.

Mailgun’s Managed Service comes with 24/7 direct client support. You’re paired with a dedicated technical account manager who’s there for you whenever you need help.

With Mailgun’s Managed Service, you get:

  • 1

    An email expert who oversees your account

  • 2

    Technical API support from our engineers

  • 3

    IP & domain reputation management

  • 4

    Proactive monitoring of your email program

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plan

Customized deliverability strategy

Achieve optimal deliverability with a strategy designed specifically for your use case.

We start by evaluating your delivery challenges, objectives, and the intricacies of your email program. From there, our email experts create a custom deliverability plan to improve your email performance and increase the ROI of your email program.

Performance

Proactive monitoring of your email performance

Get an extra eye on your IP and domain reputation and email performance to make sure you meet your goals.

Our account managers use sophisticated tools to zero in on potential problems before they affect your deliverability. This proactive approach means you can focus on creating a better product for your customers without worrying about whether or not your emails are being delivered.

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integrations

Other great features of Managed Email support

  • 1

    Deliverability and recipient engagement management

    Optimize for higher opens and clicks in collaboration with an email expert assigned to your account

  • 2

    Managed IP warmup

    Ensure the health of your IPs by customizing your warm up plan to your specific needs.

  • 3

    Sending infrastructure consulting

    Enjoy a constant feedback loop between your TAM, Mailgun developers, and your team with infrastructure consulting.

  • 4

    Custom reverse DNS on all your IPs

    Achieve the ideal domain and IP setup that will set you up for a stronger sending reputation.

  • 5

    IP allocation management

    Send with confidence knowing you have the right mix of dedicated and shared IPs for your email volume and use case.

  • 6

    Proactive monitoring of your email program

    Get the peace of mind that comes with having a dedicated expert monitoring your email sending for any hiccups.

  • 7

    Email tracking and testing consulting

    Get expert advice on what your open rate, click rate, and other metrics really mean so you can optimize your performance.

  • 8

    Dedicated IP subnets with bursting to high quality shared IPs

    Take care of even the largest email sends effortlessly with IP subnets that can handle burst sending.