Legal
Last updated: February 22, 2021
Privacy and security are of the utmost importance to Mailgun and we strive to ensure that our technical and organisational measures in place respect your data protection rights.
This Cookie Policy describes how we use and process cookies, trackers and other similar technologies when providing our services and upon access of our website, as well as Your rights to control Our use of them. This Cookie Policy forms a part of our Privacy Policy.
A cookie is a string of information, usually small and identified by name, that may be transmitted to your browser by a website you connect to. Your web browser will keep it for a certain period of time, and will send it back to the web server each time you reconnect to it. Cookies have multiple uses: they can be used to memorize your customer identifier with a merchant site, the current contents of your shopping cart, an identifier allowing to trace your navigation for statistical or advertising purposes, etc…
Mailgun uses cookies, trackers and other similar technologies to improve and personalise its Website and/or measure its audience.
These cookies are intended to enable or facilitate communication, to allow Us to provide Our services, to recognise users when they re-visit the website, to secure payments which users may make, to register the language spoken by users or other preferences necessary for the service requested to be supplied.
Mailgun also uses analytics and tracking tools to measure website and digital data to gain customer insights, to carry out analyses on browsing experience so as to improve content, and to send targeted advertisements.
By default, cookies are not installed automatically (with the exception of those essentiel cookies needed to run the site and Mailgun’s services). In accordance with the regulations that apply, Mailgun will require your authorisation before implanting any other kind of cookie on your hard drive.
Once collected, your consent applies to the following domains: www.mailgun.com.
To avoid being bothered by these routine requests for authorization and to enjoy uninterrupted browsing, you can configure Your computer to accept Mailgun cookies or we are able to remember Your refusal or acceptance of certain cookies. By default, browsers accept all cookies.
When you access third party sites directing you to our website, or when you are reading integration or social media links, cookies can be created by the companies disseminating these links. These third parties may be able to use cookies in the context of Mailgun’s services (partners or other third parties supplying content or services available on the Mailgun site) and are responsible for the cookies they install and it is their conditions on cookies which apply. Mailgun assumes no liability in regard to the possible use of cookies by third parties. For more information, you are advised to check the cookie policy directly on these third party sites with regard to their use of cookies.
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
| Cookie Subgroup | Cookies | Cookies used |
|---|---|---|
| help.mailgun.com | __cfruid , _cfuvid | First Party |
| mailgun.com | actualOptanonConsent , OptanonAlertBoxClosed , OptanonConsent | First Party |
| feedback.mailgun.com | __cf_bm , uvts | First Party |
| m.stripe.com | m | Third Party |
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
| Cookie Subgroup | Cookies | Cookies used |
|---|---|---|
| hello.learn.mailgun.com | visitor_id | First Party |
| www.mailgun.com | _an_uid | First Party |
| try.mailgun.com | ubpv , ubvs | First Party |
| mailgun.com | _ga_xxxxxxxxxx , cb_user_id , _uetvid , _vwo_uuid , _vis_opt_s , _gat , _vwo_sn , _ga , _gid , _vis_opt_test_cookie , _vwo_ds , cb_anonymous_id , ubvt | First Party |
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
| Cookie Subgroup | Cookies | Cookies used |
|---|---|---|
| signup.mailgun.com | __stripe_sid , __stripe_mid | First Party |
| mailgun.com | _vwo_uuid_v2 | First Party |
| help.mailgun.com | _help_center_session | First Party |
| www.mailgun.com | _gd_session , _gd_visitor | First Party |
| www.recaptcha.net | _GRECAPTCHA | Third Party |
| mailgun.zendesk.com | __cf_bm, _cfuvid, __cfruid | Third Party |
| vimeo.com | __cf_bm, _cfuvid, vuid | Third Party |
These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.
| Cookie Subgroup | Cookies | Cookies used |
|---|---|---|
| youtube.com | YSC | Third Party |
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
| Cookie Subgroup | Cookies | Cookies used |
|---|---|---|
| mailgun.com | _rdt_uuid , _gat_gtag_xxxxxxxxxxxxxxxxxxxxxxxxxxx , _gcl_au , cb_group_id , _uetsid , __q_domainTest , _fbp | First Party |
| www.mailgun.com | pardot | First Party |
| try.mailgun.com | visitor_id | First Party |
| linkedin.com | bcookie, li_gc, lidc | Third Party |
| pi.pardot.com | pardot, lpv830283 | Third Party |
| bing.com | MSPTC, MUID | Third Party |
| pardot.com | visitor_id | Third Party |
| youtube.com | __Secure-xxxxxxx, VISITOR_PRIVACY_METADATA, VISITOR_INFO1_LIVE | Third Party |
During your first visit to www.mailgun.com, a banner informs you of the presence of cookies and invites you to indicate your choice. They are only deposited if you accept them or if you continue your navigation on the site by visiting a second page of www.mailgun.com.
You may at any time inform yourself and set your cookies to accept or refuse them by going to this Cookie Policy and clicking on “Cookie Preferences” at the top. You will be able to indicate your preference either globally for the site, or service by service.