Glossary

Greylisting

Greylisting

Email greylisting is a spam-filtering technique used by some receiving mail servers. When an email is received from an unfamiliar sender (i.e., a new IP/domain combination), the server temporarily rejects it with a 4xx error, signaling the sender to try again later. 

Legitimate senders will retry delivery after a short delay, at which point the receiving server allows the message through. Many spammers and low-quality bots don’t retry, so greylisting acts as a passive filter for low-effort spam. 

Key points: 

  • Greylisting is used by recipients, not senders. It’s a filtering mechanism, not something Mailgun customers can apply. 
  • It can cause slight delivery delays on first-time sends from a new IP or domain. 
  • Once a sender is “known,” future messages usually bypass the delay. 
  • Mailgun automatically retries deferred messages as part of its standard delivery process, so most customers don’t need to take any action. 

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