- Customer Success
Today, we’re excited to share that Mailgun has a new regional footprint in the European Union (EU). You’re probably wondering: what’s so groundbreaking about having a region available in Europe? Will it change the face of humanity?
Well, we can’t say for sure, but at the very least, you can count on us to work on things that will make your experience with Mailgun better. This means building out new environments so you can choose to send your email and have your customer data processed without leaving the EU.
There’s increasing complexity around data processing and what needs to be done to protect identifying information. The truth is, our customers face these realities in their business every day: not only those that are enforceable by law but also those – like data sovereignty – required in certain industries as part of existing business practices.
We want to empower our customers to meet the expectations of their customers. These expectations might include making sure their data does not leave a specific geographic border. Or that this same data only be stored and backed up for a determined period of time. Helping our customers meet expectations with the data that we process is our priority.
By choosing to send from the EU, Mailgun will effectively keep the following information at the regional level:
We wanted to keep it simple: adding the ability to select the region you want within the same account. That way, you’re not juggling different login credentials or having to maintain two separate accounts.
You can provision new sending domains in this newly minted environment right from your existing control panel. To access your EU domains, simply navigate to the Domains tab under Messages, then select your EU domain to view details like logs, analytics, and more for that specific domain. No need to create a secondary account, no secondary billing – just select and click.
If you haven’t sent with Mailgun before, it’s pretty easy to set up your regional sending. You cancreate an account and get started in minutes. Existing customers can also get in touch with our support team to determine next steps. Just let us know via a support ticket if you need any help setting up to send from the EU.
Last updated on August 14, 2019