Glossary
Email subscriber
Email subscriber
An email subscriber is a user who has explicitly opted in to receive email messages from a particular sender. Subscribers are added to mailing lists through methods like form signups, app permissions, or checkout flows.
Maintaining a healthy subscriber base is essential to:
- Protect sender reputation
- Improve deliverability and engagement
- Stay compliant with Mailgun’s Acceptable Use Policy
Best practices for managing subscribers include:
- Using confirmed (double) opt-in to verify interest and reduce spam complaints
- Sending welcome emails to set expectations
- Segmenting lists to send relevant content
- Regularly cleaning inactive or bouncing addresses
Mailgun strongly discourages adding users without consent, purchasing lists, or reusing stale data – these practices harm deliverability and violate anti-spam policies.