Integrations

Mailgun and PagerDuty

Automate acknowledge, resolve, and trigger events for failed email deliveries, bounce events, compliant events and more by using Zapier to connect PagerDuty and Mailgun.

Overview

PagerDuty is cloud platform specializing in accelerating responses in a single infrastructure. By connecting Mailgun and PagerDuty, you can automate acknowledge, resolve, and trigger events for email events like open and click events, failed delivery events, and more.
- PagerDuty - PagerDuty is an incident response platform that allows you to track and respond to DevOps, AIOps, process automation, and business operations in one single view. Alerts and notifications can be customized and sent around the world for a fast and efficient response.
- Zapier - Zapier is an iPaaS provider that allows non-technical users to create connections between web apps using a simple interface. You will benefit from one of the largest app ecosystems, including over 500+ web apps to connect to, including Mailgun.

Features

You can customize this integration with Triggers and Actions, including:

TRIGGERS	ACTIONS
TRIGGERS
New or Updated Incident – when new incidents are created, or when existing incidents change state.	Add Acknowledge Event – acknowledge the incident with this Incident Key.
ACTIONS
New Log Data – push events to other services.	Add Resolve Event – resolve the incident with this Incident Key.

New Bounce Event – track bounce events via callback URL.	Add Trigger Event – trigger an incident in PagerDuty with this Incident Key.

New Complaint Event – track unsubscribe events via callback URL.	Find User on Call – find the user on call for a specific schedule.

New Delivery Event – track successful delivery events via callback URL.	Send Email – via your Mailgun account.

New Failed Delivery Event – track failed delivery attempts via callback URL.	New Mailing List Member – adds a new member to a mailing list.

New Open/Click Event – webhook for tracking opens/clicks.

New Unsubscribe Event – track unsubscribe events via callback URL.

New List – when a new mailing list is added to your account.

TRIGGERS

ACTIONS

TRIGGERS

New or Updated Incident – when new incidents are created, or when existing incidents change state.

Add Acknowledge Event – acknowledge the incident with this Incident Key.

ACTIONS

New Log Data – push events to other services.

Add Resolve Event – resolve the incident with this Incident Key.

New Bounce Event – track bounce events via callback URL.

Add Trigger Event – trigger an incident in PagerDuty with this Incident Key.

New Complaint Event – track unsubscribe events via callback URL.

Find User on Call – find the user on call for a specific schedule.

New Delivery Event – track successful delivery events via callback URL.

Send Email – via your Mailgun account.

New Failed Delivery Event – track failed delivery attempts via callback URL.

New Mailing List Member – adds a new member to a mailing list.

New Open/Click Event – webhook for tracking opens/clicks.

New Unsubscribe Event – track unsubscribe events via callback URL.

New List – when a new mailing list is added to your account.

Manage your contact lists without worrying about global data privacy regulations or data security. Mailgun is GDPR compliant and ISO 27001 certified, meaning that it guarantees an optimal level of email data privacy and security.

Installations

Connect Mailgun to PagerDuty without any programming skills. Enjoy the benefits of workflow automation:
- Step 1: Connect your Mailgun and PagerDuty accounts in Zapier.
- Step 2: Select the trigger app to kick off your automation.
- Step 3: Pick your preferred action from the other app.
- Step 4: Choose the data you want to send between the two apps.