Glossary

Email analytics

Email analytics

Email analytics refer to the data and performance metrics generated by your email campaigns. These metrics help senders understand how recipients interact with their emails and whether the campaign is achieving its goals. Common email analytics include:  

  • Open rate: How many recipients opened the email 
  • Click-through rate (CTR): How many recipients clicked a link 
  • Bounce rate: How many emails failed to deliver 
  • Spam complaint rate: The percentage of emails that have been reported as spam via feedback loop 
  • Conversion rate (if tracked via site or app actions) 

Analyzing this data helps senders optimize content, improve engagement, and measure ROI. Email service providers like Mailgun offer tools and logs to track delivery status and user interaction across your email program. 

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