Price
FreeDeveloper
MailgunRequirements
A Mailgun account
An Intercom account
A Zapier account
Categories
CRMOverview
Intercom is a customer engagement service. By connecting Mailgun and Intercom, you can automate leads, tags, and messages for email events like unsubscribe events, bounce events, and more.
- Intercom – Intercom is a customer engagement tool that lets you grow your business, max out customer satisfaction, and increase productivity for your team. With a variety of platforms from chatbots to coordinated campaigns, Intercom helps improve your business operations.
- Zapier – Zapier is an iPaaS provider that allows non-technical users to create connections between web apps using a simple interface. You will benefit from one of the largest app ecosystems, including over 500+ web apps to connect to, including Mailgun.
Features
You can customize this integration with Triggers and Actions, including:
| TRIGÂGERÂS | ACTIÂONS |
|---|---|
| Lead AddeÂd EmaiÂl – when a Lead enteÂrs an emaiÂl addrÂess. | Add Note – add a note to a userÂ. |
| Lead ConvÂerted to User – in InteÂrcom. | Add EvenÂt – tags a user with an evenÂt that occuÂrred. |
| New Lead – in InteÂrcom. | Send IncoÂming MessÂage – send a messÂage from a user into your InteÂrcom app. NoteÂ: you must have a valiÂd plan on InteÂrcom to acceÂss this actiÂon. |
| Tag AddeÂd to Lead – when a lead is taggÂed. | Add/ÂRemove Tag on CompÂany – attaÂch or remoÂve a tag from a specÂific compÂany. |
| Tag AddeÂd to ConvÂersation – in InteÂrcom. | Add/ÂRemove Tag on Lead – attaÂch or remoÂve a tag on a specÂific leadÂ. |
| New ConvÂersation – when a new convÂersation is creaÂted by a user in InteÂrcom. | Add/ÂRemove Tag on User – attaÂch or remoÂve a tag on a specÂific userÂ. |
| New ClosÂed ConvÂersation – when you closÂe a convÂersation. (NotÂe: The “RepÂly and closÂe” buttÂon won’Ât trigÂger thisÂ. You must replÂy and then closÂe the convÂersation sepaÂrately). | UpdaÂte CompÂany – updaÂtes a compÂany withÂin InteÂrcom. If you’Âd like to creaÂte a compÂany, use this actiÂon in conjÂunction with a FindÂ/Create stepÂ. |
| New CompÂany – in InteÂrcom. | CreaÂte/Update Lead – creaÂte or updaÂte an InteÂrcom leadÂ. If an ID is provÂided, the lead will be updaÂted. |
| New User – in InteÂrcom. | CreaÂte/Update User – updaÂte a user withÂin InteÂrcom giveÂn theiÂr e-maÂil addrÂess. |
| Tag AddeÂd to User – in InteÂrcom. | CreaÂte User – creaÂtes a new user in your InteÂrcom app. |
| New UnsuÂbscription – when a user unsuÂbscribes from InteÂrcom.io emaiÂls. | Find CompÂany – in InteÂrcom. |
| New Log Data – push evenÂts to otheÂr servÂices. | Find Lead – in InteÂrcom. |
| New BounÂce EvenÂt – tracÂk bounÂce evenÂts via callÂback URL. | Find User – in InteÂrcom. |
| New CompÂlaint EvenÂt – tracÂk unsuÂbscribe evenÂts via callÂback URL. | Find or CreaÂte CompÂany – in InteÂrcom. |
| New DeliÂvery EvenÂt – tracÂk succÂessful deliÂvery evenÂts via callÂback URL. | Find or CreaÂte Lead – in InteÂrcom. |
| New FailÂed DeliÂvery EvenÂt – tracÂk failÂed deliÂvery atteÂmpts via callÂback URL. | Send EmaiÂl – via your MailÂgun accoÂunt. |
| New OpenÂ/Click EvenÂt – webhÂook for tracÂking openÂs/clicks. | New MailÂing List MembÂer – adds a new membÂer to a mailÂing listÂ. |
| New UnsuÂbscribe EvenÂt – tracÂk unsuÂbscribe evenÂts via callÂback URL. | |
| New List – when a new mailÂing list is addeÂd to your accoÂunt. |
Manage your contact lists without worrying about global data privacy regulations or data security. Mailgun is GDPR compliant and ISO 27001 certified, meaning that it guarantees an optimal level of email data privacy and security.
Installations
Connect Mailgun to Intercom without any programming skills. Enjoy the benefits of workflow automation:
- Step 1: Connect your Mailgun and Intercom accounts in Zapier.
- Step 2: Select the trigger app to kick off your automation.
- Step 3: Pick your preferred action from the other app.
- Step 4: Choose the data you want to send between the two apps.
