Dedicated Technical Account Manager (TAM)
Tailored, multi-stage onboarding engagement
Custom deliverability strategy and implementation guidance
Ongoing deliverability reporting, monitoring, and consulting
Mailgun Optimize email deliverability tool suite
Dedicated Technical Account Manager
We don’t take the word ‘experience’ lightly, our Technical Account Managers (TAMs) have over 320 years of combined email experience and help deliver over 400B emails every year for some of the largest brands in the world. From highly strategic planning and implementation to issue monitoring and remediation, your dedicated TAM is with you every step of the way.
Prescriptive best practice guidance
A good email strategy goes a long way. Our team of experts take the time to understand your business and your unique needs; we help craft and implement a tailored email strategy that’s centered around your long-term success and ROI. From there we monitor, measure, and advise to maintain unmatched performance no matter how your business evolves.
Email deliverability tool suite
Landing in the inbox is easier said than done. Mailgun Optimize email deliverability tools can be integrated into your team’s day-to-day email routine when it comes to testing, monitoring, and decision making. From email verification to inbox placement testing and more, Mailgun Optimize tools provide the insight your team needs to deliver winning email campaigns that reach more subscribers.
With Mailgun, you can easily follow proper email authentication protocols, using SPF and DKIM records to verify your sending domain and make sure you send emails from you. Mailgun also helps you maintain the health of your list with email verification services to check that email addresses actually exist across major mailbox providers such as Gmail, Yahoo, and Microsoft. This means you can avoid hard bounces and improve your delivery rates.
ISPs look at both your domain reputation and your IP reputation to decide whether to deliver your email marketing campaigns and transactional emails. With Mailgun’s shared and dedicated IP environments, you can maximize your delivery rates and build a strong sender reputation.
Mailgun consistently monitors shared IP addresses and takes proactive measures to ensure bad senders don’t prevent your quality emails from reaching inboxes. And with dedicated IP addresses available, you can isolate your sending from other customers and protect your email reputation. This offers the best chance of getting your transactional and marketing email past the spam filter. You also use your own domains, which helps you build up a domain reputation.
Learn how to check your email reputation to maximize your email deliverability.
Get expert help improving your email deliverability with our managed deliverability services. Our team of dedicated technical account managers will work with you to provide API support, IP and domain reputation management, ongoing consulting, and proactive monitoring of your email program.
We take pride in protecting the sending reputation of our customers and have designed our infrastructure to proactively seek out anyone who may be negatively affecting the overall deliverability of our shared IP pools.
We require our senders to use their own domains when sending anything but test emails, allowing our customers to strengthen their domain reputation while isolating their environment from any potential bad actors. All sending domains are enabled with SPF and DKIM to maximize deliverability.
As your IP reputation is the most important variable to seeing good deliverability we offer a pool of dedicated IP addresses with neutral or positive reputations ensuring complete reputation isolation from other senders. We can also advise on best practices for warming these IPs while transitioning off of a shared IP environment or from another platform.