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DKIM pass, bounce anyway? Outlook's new mystery rejection

Over the past few weeks, a rising number of Mailgun customers (and industry peers across other ESPs) have encountered bounce messages. In short:

DKIM appears to pass in one place (like Gmail or your DMARC reports) but fails at Microsoft.

And when it fails, Outlook blocks the message, even if it meets standard DMARC policy of p=none...

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Deliverability academy episode 2 recap: New rules, same inbox

If you're still treating deliverability like an afterthought, your emails probably aren't landing where you want them to. In the second episode of Mailgun’s Deliverability Academy, hosts Natalie Hayes and Alison Gootee bring their expertise...

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Email authentication: Your ID card for sending

Email authentication lets mailbox providers know that you’re a trusted sender – that you are who you say you are. As a Technical Account Manager at Mailgun, I’m constantly...

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B2B vs. B2C email engagement and deliverability challenges: What really works in 2025

B2B and B2C recipients don’t just behave differently – they prioritize different outcomes, respond to different signals, and operate in entirely different decision cycles. And with new deliverability requirements...

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Building transactional email workflows for shipping notifications with Mailgun’s API

In this article, you'll learn how to build a transactional email workflow for shipping notifications using

. The workflow will incorporate

, a powerful job queue system, to queue and process...

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The basics of email subdomains

When it comes to email sending, sometimes you need more than the press of a button to get your message across. You may have heard of email subdomains, but you may be...

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How to improve email deliverability for transactional emails

Transactional emails are something that everyone with an email address has received at least once in their life. But not everyone understands what they are, how they’re used, or...

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Webinar recap: What the European Accessibility Act means for email

Starting June 28, 2025, the European Accessibility Act (EAA) will require digital services, including emails, to be accessible to people with disabilities. To help teams prepare, Mailgun and Mailjet hosted a webinar that unpacked what the EAA is, who it affects, and how...

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Transactional email vs. Marketing email: Everything you need to know

Imagine this scenario — you’re a sender that is sending massive amounts of email left and right from the same domain without a care in the world about your reputation. Maybe...

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Make things easy with email list management best practices

As an email service provider (ESP) we know how layered the email world can be. To be a successful sender, you must master everything from email deliverability, to ROI, email...

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