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  • What's new

Support Around The Clock — Solving For A 24/7 Support Model

Email issues don’t wait for you to be ready for them; they just happen sometimes. To ensure we’re providing prompt support whenever it’s needed, we have 24/7 coverage to address any urgent issues that arise.

Ben Jeffery
5 min read
  • Best Practices

Email Copy Suggestions That Don’t Suck For Your Deliverability

Whether you like it or not, email copy is an essential part of any email, regardless of if it’s a transactional or marketing message. It’s what gets people to engage with your messages in the first place – everything from the email subject line to the sign off influences your engagements.

Mailgun Team
5 min read
  • What's new

Responsive Email Templates You Can Get Creative With

We’ve been rolling out a ton of new features these past few weeks, and the rollout keeps coming with our new email templates! This latest addition allows you to add, edit, and store your email templates within Mailgun so you don’t have to go digging into code the next time you need to make a minor change. And it’s available now within our new UI.

Chris Farmer
5 min read
  • Best Practices

Email Bounces: What To Do About Them

Email bounces — an annoying occurrence in email sending. As common as they may be, senders go nuts over email bounces.

Mailgun Team
5 min read
  • What's new

Bulk Validations — Accurate And Fast AF

Cleaning an old email list is one of those must needed chores that nobody really wants to do. You have to do it, but you push it back because other priorities pop up.

Alan Erwin
7 min read
  • Customer Success

Mailchimp + Shopify Split – What Do You Do Now?

We’re sure that just about everyone was shocked to hear that Mailchimp and Shopify were separating in late March — ourselves included. To briefly recap, Mailchimp and Shopify decided to part ways due to disagreements in data sharing between the two companies.

Tarek Shah
5 min read
  • Best Practices

Email Authentication: Your ID Card For Sending

As a Technical Account Manager at Mailgun, I’m constantly talking to my customers about various deliverability and good sender best practices — one of those being email authentication.

Levi Trejo
8 min read
  • What's new

Opening The Envelope On Mailgun’s New UI

You’re always looking for ways to do your work more efficiently, whether that means faster troubleshooting or simple tools that help you achieve results more easily.

Chris Farmer
7 min read
  • What's new

Announcing Strategic Growth Investment From Thoma Bravo

Today, we are excited to announce that Thoma Bravo has acquired a majority stake in Mailgun, with Turn/River retaining a minority position. We’re thrilled about what this strategic growth investment means for our customers and the platform in general.

William Conway
3 min read
  • What's new

Better Validations For Better Sending

Once upon a time, and by “a time” we mean a few years ago, companies sent emails to their contacts and customers somewhat blindly. To a large extent, they didn’t know if the addresses they had in their databases or forms were correct in syntax or one-time-use email addresses or distribution lists that go to 20 different people. All of which could adversely impact their sending domain’s reputation — essentially, it was chaos.

Michael Kane
5 min read
  • What's new

Spam Traps: What You Should Know

Adam Rollins graduated from Texas State University’s Honors College with a Bachelor’s in Creative Writing. He has worked, since then, for a variety of companies, providing quality blog posts, articles, and e-books on a regular basis.

Adam Rollins
7 min read
  • Best Practices

Emoji In Email and Email Subject Lines— Should You Use It?

Emojis are showing up everywhere; seriously, they’ve got their own holiday to show for it (World emoji day; yes, it’s a thing.) They’re bright, attention-grabbing, and in places where space is limited like a mobile device — they save a ton of room. Naturally, this raises the question of whether or not they make sense to use in your email marketing or digital marketing as a whole.

Ryan Sultemeier
7 min read

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