How do users on G2 rate Mailgun?

We're proud to announce that Mailgun is the leader in customer satisfaction in the Transactional Email Grid Report! Read more...



When you’re thinking about trying out a new product or service, the first thing anybody does is look at reviews. While you can’t exactly trust some online reviews, there are other review specific websites that you can trust to give you an honest opinion on a product or service. In the email industry, few websites rank higher in credibility than G2. When it comes to finding credible Mailgun reviews from real users, G2 is a great resource.

Table of content

G2 is an excellent resource for customers that want honest opinions on an email company's email delivery, support, deliverability, and email APIs/SMTPs. G2 also goes the extra step to have reviewers verify that they are actually people and use the platform they're reviewing, so you're not left wondering if they are some random copywriters paid to write the review.

All of this to say that we're proud to announce that Mailgun is the leader in customer satisfaction in the Transactional Email Grid Report!

That’s awesome!

We couldn’t be more excited about leading the charge for customer satisfaction in this space. If you’re wondering what a Grid Report report is, it’s G2 Crowd’s way of visualizing multiple competitors within a single space based on several categories like usability and implementation. Grid Reports essentially show you the competitive landscape based on user reviews, and allow you, the user, to make a more educated choice when it comes to choosing your next provider.

Not only are we leading in customer satisfaction, but we’re also #1 in the implementation, relationship, results, and usability indexes! All of these indexes wrapped up with our customer rating gives us the overall #2 spot on the Transactional Email Grid Report. While we could continue to go on and on about how great we are, we think it’s best to let some reviews speak for themselves:

Screenshot of 5 star G2 review of Mailgun from James K.

Screenshot of 5 star G2 review of Mailgun from Victor M.

Screenshot of 4.5 star G2 review of Mailgun from Alexandros R.

Looking ahead

We’re looking forward to further developing our platform as well as our service offerings to give customers the best email platform in the world. If you’d like to leave a Mailgun review on G2 Crowd, you can do so on Mailgun’s G2 Crowd profile. Should you have a suggestion for our product team, feel free to leave us a suggestion on our UserVoice, and we’ll take a look!

Let's talk email

Learn about our deliverability services

See what you can accomplish with the world's best email delivery platform and experts at your disposal.

Related readings

An expanded Mailgun product suite to transform email deliverability

Today marks a special day for Sinch Mailgun. For over a decade, our focus has been to provide the best email experience for businesses all around the world. Now, we take...

Read more

Privacy, automatic engagements, and Mailgun’s bot detection

Now more than ever, users are concerned about their data privacy and what steps they can take to protect their personal information. And that’s something big players in the tech...

Read more

How does Mailgun keep your emails protected?

On the surface, email seems relatively harmless – but dig a bit deeper and you’ll discover there’s a treasure trove of personally identifiable information (PII) at risk. This risk...

Read more

Popular posts

Email inbox.

Build Laravel 10 email authentication with Mailgun and Digital Ocean

When it was first released, Laravel version 5.7 added a new capability to verify user’s emails. If you’ve ever run php artisan make:auth within a Laravel app you’ll know the...

Read more

Mailgun statistics.

Sending email using the Mailgun PHP API

It’s been a while since the Mailgun PHP SDK came around, and we’ve seen lots of changes: new functionalities, new integrations built on top, new API endpoints…yet the core of PHP...

Read more

Statistics on deliverability.

Here’s everything you need to know about DNS blocklists

The word “blocklist” can almost seem like something out of a movie – a little dramatic, silly, and a little unreal. Unfortunately, in the real world, blocklists are definitely something you...

Read more

See what you can accomplish with the world's best email delivery platform. It's easy to get started.Let's get sending
CTA icon