Mailgun vs. Elastic Email

Not sure if you should choose Elastic Email or Mailgun? Mailgun powers transactional email with advanced deliverability, logs, and APIs. Elastic Email offers affordable, all-in-one marketing features.

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Why Sinch Mailgun?

Top reasons users choose Mailgun over Elastic Email

Both platforms serve different needs—Mailgun for robust, developer-first transactional email, and Elastic Email for cost-effective marketing.

Top reasons businesses choose Mailgun: 

  • Reliable, high-volume transactional or notification delivery

  • API-first integration, robust logs, and deliverability diagnostics

  • Enterprise features: SAML SSO, RBAC, dedicated IPs, compliance controls

Join over 150,000 businesses, including 8 of the 10 largest tech companies in the world
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Deliverability

Proven deliverability you can measure

Mailgun is the first line of defense for your deliverability, providing essential diagnostics for high-stakes sending. Use inbox placement testing, spam-trap and blocklist monitoring, plus Google Postmaster/SNDS integrations to anticipate performance before every send to reduce risk and improve inbox rates.

  • Improve inbox placement with seed testing and blocklist monitoring 

  • Reduce risk with actionable diagnostics before every send 

  • Integrate with Google Postmaster to improve performance 

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More Control and Flexibility

Developer-grade control & flexibility

Built by developers for developers, Mailgun offers a robust HTTP API, SMTP, and clear documentation for reliability at scale. Inbound routing parses emails to structured JSON for simple automation.

  • Automate workflows with JSON parsing and event APIs

  • Integrate using robust HTTP API and SDKs

  • Scale reliably with strong documentation and support

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Observability

Observability & troubleshooting at scale

Mailgun’s 30-day log retention, advanced analytics, and CSV export give you quick diagnosis and resolution of deliverability issues, minimizing downtime.

  • Troubleshoot fast with 30-day searchable logs 

  • Export and analyze granular analytics for insights 

  • Minimize downtime by identifying and fixing issues proactively 

Compare features

Feature comparison: Mailgun vs. Elastic Email

See how Mailgun and Elastic Email stack up across key capabilities. Mailgun delivers enterprise-grade reliability, diagnostics, and integration—ideal for transactional emails and technical use cases.

Feature
Mailgun
Elastic Email
Email API & SMTP
✅ Yes 
✅ Yes 
Log Retention
Up to 30 days
Scale plan
3–7 days
Plan dependent
Deliverability Tools
Inbox placement, spam-trap & blocklist monitoring, Optimize suite 
Basic deliverability tools 
Analytics & Reporting
Robust analytics, CSV export 
Basic analytics 
Email Validation
✅ Yes 
Add-on; available in Scale
✅ Yes 
Limits by plan
Dedicated IPs & Auto-Warmup
✅ Yes 
Includes automatic warmup
✅ Yes 
Dedicated IPs available, auto-warmup not specified
Security & Compliance
SOC I & II, HIPAA, ISO 27001, GDPR 
GDPR
No listed major certifications

Product Reviews & Ratings

What customers say about Mailgun & Elastic Email

4.3 out of 5

Mailgun on G2 

4.1 out of 5

Elastic Email on G2

4.4 out of 5

Mailgun on Capterra 

4.2 out of 5

Elastic Email on Capterra 

Results

Data-driven email performance

Mailgun delivers reliable, measurable outcomes for technical teams who need results they can trust. 

97.4%

Average delivery rate for Mailgun customers

Outperforming 85% industry average

0.42%

Bounce rate

Well below the 2% industry average

Pricing

Transparent, flexible pricing for growth

Mailgun offers straightforward, volume-based pricing with no hidden fees or contact limits. Start with a generous free tier—100 emails/day—then scale up as you grow. Features like 30-day logs, SAML SSO, and advanced analytics set Mailgun apart from Elastic Email, making it a smarter choice for teams who need reliability and transparency.

FAQS

Mailgun vs. Elastic Email frequently asked questions

Find quick answers to the most common questions teams have when comparing Mailgun and Elastic Email.

Mailgun offers advanced deliverability diagnostics, 30-day logs, and robust APIs suited for transactional and notification use cases.

Both Mailgun and Elastic Email offer free plans with 100 emails/day to help teams get started. Elastic Email generally provides lower-cost plans, especially for basic marketing emails. Mailgun’s pricing is higher, reflecting advanced features such as 30-day log retention, robust deliverability tools, dedicated IPs, and enterprise-grade security—offering greater reliability, visibility, and developer-first control for teams that need it.

Mailgun retains logs up to 30 days on the Scale plan. Elastic Email typically retains logs for 3–7 days, depending on plan.

Yes. Mailgun parses inbound emails to structured JSON, supports attachments, and exposes detailed event telemetry.

Both offer dedicated IPs. Mailgun includes automatic warmup; Elastic Email offers dedicated IPs, with auto-warmup not specified.

Mailgun provides a free tier (100 emails/day). Elastic Email’s free options vary by plan; check current offer details.

Migration is easy. Set up Mailgun domains, DNS, and authentication, map API endpoints and webhooks, import templates, warm new IPs if needed, and gradually cut over your traffic.

Try Mailgun for yourself

Ready to combine developer-first speed with enterprise-grade deliverability? See why 150k+ teams choose Mailgun to send smarter.

Explore beyond Elastic Email

Experience the difference of developer-first, reliable email delivery.

Solutions

Use Cases

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