Benjamin Jeffery is the Senior Support Manager at Mailgun by Sinch. He manages our application support team and is a key resource and problem solver. He writes about support models and solutions, and offers his expertise on resolving email issues, as well as his hosting skills for "tales of terror from the email void."
Latest stories by Benjamin Jeffrey
Support around the clock — Solving for a 24/7 support model
Email issues don’t wait for you to be ready for them; they just happen sometimes...