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Common technical terms in email

Stay current and expand your email knowledge with our list of common technical terms.

Inbound processing

Inbound processing is a feature that enables users to send inbound messages to an email service provider (ESP) like Mailgun. In our case, the Transactional API handles the processing and parsing of the inbound message and delivers the results to your web app via a webhook. This is useful because you can allow users to directly reply to your outbound messages, reducing user friction and increasing the likelihood of scoring a conversion.

Set up an inbound processing service with PHP, and use Mailgun’s Transactional API to handle receiving, processing, and parsing inbound email.

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