Introducing engagement data for validations: reveal authentic engagement trends with predictive data

Sometimes you don’t need a crystal ball to see the future. What if you could see real, historical engagement behavior for each contact on your email list before you send. We are bringing a completely new, first-to-market feature that does just that. Here’s what you need to know.



Sinch Mailgun’s latest release is an all-new validation criteria that leverages the past to give you a glimpse into the future. If you’re thinking this sounds too good to be true, we totally get it, until now, nothing like this has existed. In this post we’re going to break down how it’s possible and show you how you can use your engagement data to be proactive with your sending.

A bit about Mailgun Validate

Mailgun Validate is your one stop shop for list hygiene and management. It’s a powerful suite of tools that lets you remove invalid and high-risk addresses in seconds to reduce bounces, protect your sender reputation, and increase inbox placement.

Our email validation service provides bulk email verifiers and real-time email verification based on our comprehensive database of email addresses to help you identify potential errors, non-existent domains, typos, and other issues.

Types of checks that Mailgun Validate runs

This is important for a few reasons. First, ISPs are constantly closing their ranks when it comes to identifying and blocking spam. And it’s easier than you might think to be perceived as a spammer depending on your send volume, frequency of sending, and how well you follow the industries best practices like authentication and list segmentation. Mailgun Validate enables you to send more safely. Without worrying about impacting your reputation.

Summary for email validation with Mailgun Validate

What is the new Mailgun Validate criteria?

The power of email engagement criteria lies in its ability to precisely target and connect with the right audience. By defining specific criteria (beyond the datapoints of demographics, behaviors, or interests) marketers can tailor their messages to resonate with recipients on a behavioral level.

With the large amount of data at hand, analyzing engagement characteristics and metrics is the natural next step. Here’s what you can do:

  • Customize and segment based on how each address on your list has complained, engaged, clicked, or interacted with messages in the past 30 days.

  • Get real engagement behavior characteristics to customize your sending for sending cadence and content based on actual historical data.

  • In addition to being able to remove invalid or high-risk addresses, you can now customize messaging with new engagement thresholds:

Engaged: Recipient has clicked on or opened emails but not enough to identify the recipient as a High Engager.

Highly Engaged: Recipient has clicked on or opened several emails in a 30-day period (excludes automatic opens).

Disengaged: Recipient has only delivered emails in a 30 day period.

Bot: An unreasonably high number of clicks in a 30-day period.

Complainer: Recipient has complained, reported to spam, in a 30-day period.

Google contact list summary

This specificity makes it easy to get granular with your sending. If you’re already segmenting your contacts now you can further break down your lists by engagement behavior and risk for further targeting.

The full Mailgun engagement validation criteria is only available for contract customers. To learn more, reach out to our team. A simplified version of the feature is still available for all other subscription users.

Every sender is different, but so is every consumer. A blanket sending strategy isn’t the answer, especially when you generate enough data by your own sending to predict how certain recipients will engage.

Wrapping up

Mailgun Validate’s newest validation criteria leverages the past to give you a glimpse into the future of your sending potential. It seems almost too good to be true. After all, engagement data is nothing new – you send an email and wait for the metrics to come through – but what about engagement data that comes before you send?

Why be reactive when Mailgun Validate now allows you to be proactive.

Email validations

Protect your business with email validations

Don’t let honeypots and spam traps make their way into your email list. Use Mailgun Optimize’s email validation service to protect your database at signup and to clean your list periodically.

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